Business ProfileforC C Riders

On 7-5-2022 The following company "C.C Riders" from ********* in Polk county did a change of tires that I brought in for My 2020 katana for a total of $161.89. This would be my bike "first time" tire change service with nearly 4000 miles. It was only when I got home and washed down the bike that I noticed on the rear rim that it has been aggressively scraped/chipped and decals ruined from all around the rim by they're machine and possibly caused by forced of hand by user error. within the same day I try to call them to let them know the situation but it was 27 minutes pass before they closed for the day. The next following day I was at their shop as soon as they opened and I had the owner of the shop "Kevin" come out so that he could see what his technician "Brad" did to my rear rim. They were both acting dumbfounded and tried to explain to me that they don't understand how their machine could cause such damage but then his technician continued to explain to me that sometimes the plastic they used to couple the rim itself could cause this to happen.. I explained to them that I have a witness (My mother) and proof that my rim went into that shop with no damages and came out damaged. Kevin try to settle with me by offering a touch up. I agree for the touch up at the extent that it would look original again, Kevin agreed and said he would be in contact. 7-8-22. 3 days have passed and I haven't heard anything from him and within those 3 days I have gotten quotes from 2 professional motorcycle paint shops, both shops quoted me around the same price $500 to properly fix up the damage done to the rim and to be able to put it back to ORIGINAL, they also said that the touch up offered by Kevin will not help at all since the damages done is NOT a light scratch. I went back to Kevin shop with the information provided by the paint shops and Kevin decided to not refund me or get my rim fixed properly. He still persisted to offer me the touch up that clearly won't work.