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Find a Location

Spencer's Sensory Shop has 2 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.
    • Spencer's Sensory Shop

      620 East Magnolia St Lakeland, FL 33801

    • Spencer's Sensory Shop

      1211 E Main St Lakeland, FL 33801-5773

    Business ProfileforSpencer's Sensory Shop

    Online Shopping
    Multi Location Business

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 1 Customer Reviews

    Customer Complaints

    This business has 0 complaints

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Related Categories

    Business Details

    This is a multi-location business.

    Find a Location

    Spencer's Sensory Shop has 2 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      • Spencer's Sensory Shop

        620 East Magnolia St Lakeland, FL 33801

      • Spencer's Sensory Shop

        1211 E Main St Lakeland, FL 33801-5773

      Location of This Business
      620 East Magnolia St, Lakeland, FL 33801
      BBB File Opened:
      2/14/2019
      Years in Business:
      7
      Business Started:
      3/21/2017
      Business Started Locally:
      3/21/2017
      Type of Entity:
      Sole Proprietorship
      Alternate Business Name
      • Tianas Botique
      Contact Information

      Principal

      • Karen Latrish Spencer, Owner

      Customer Contact

      • Karen Latrish Spencer, Owner
      Additional Contact Information

      Email Addresses

      Industry Tip

      BBB Tip: Smart shopping online

      Customer Complaints

      0 Customer Complaints

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      Customer Reviews

      1 Customer Reviews

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      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      Theresa M

      1 star

      09/07/2021

      She is is NOT trust worthy. I located her business via ********. I placed an order and of socks, mask and hair bows on August 8. I paid via cash app on the August 9th. Throughout the days I added more items to order. In total I sent her $162 to her. I started getting worried because I am in NY and I had NOT hear from her. I texted her and she assured my order was going to go out. August 18 I texted and asked when my order was going out. She said she was working on my order and hopefully it was going out by the beginning of next week. Well, on August 22 added more items to by order. On August 29 I inquired about my order She "claimed" it was set to go out the next day and shipping is 2-3 days. Later that afternoon she texted me and said she was going to the shop and wanted to make sure my order was correct because it was a big order. On August 31 I texted her and inquired about my order. Well she then claimed she was home and in quarantine with her kids. Which puzzles me because she told me my order was set to go out on Monday. Because her kids were in quarantined her work was behind and her husband was taking off to allow her to get caught up. Well we texted back and forth. On September 1 I asked for my money back. She replied Thursday and claimed she had not had her phone all day. Everyday it was an excuse! She claimed my order was sent but still have not received a tracking number! She "claims" the items should arrive any day and she will attempt to stop the package when there isnt a tracking number! She says her "assistant" maile dmy items so she doesnt have the tracking number. She did refund but had the NERVE to tell me her accountant will refund my money but they usuallly charge fee! Fees for not sending me my stuff! DONT PATRONIZE HER SHE IS DISHONEST! BUYER BE AWARE.

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