Skip to main content

Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Cookie Preferences

Many websites use cookies or similar tools to store information on your browser or device. We use cookies on BBB websites to remember your preferences, improve website performance and enhance user experience, and to recommend content we believe will be most relevant to you. Most cookies collect anonymous information such as how users arrive at and use the website. Some cookies are necessary to allow the website to function properly, but you may choose to not allow other types of cookies below.

Necessary Cookies

What are necessary cookies?
These cookies are necessary for the site to function and cannot be switched off in our systems. They are usually only set in response to actions made by you that amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not work. These cookies do not store any personally identifiable information.

Necessary cookies must always be enabled.

Functional Cookies

What are functional cookies?
These cookies enable the site to provide enhanced functionality and personalization. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies, some or all of these services may not function properly.

Performance Cookies

What are performance cookies?
These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not know when you have visited our site, and will not be able to monitor its performance.

Marketing Cookies

What are marketing cookies?
These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant content on other sites. They do not store personal information directly, but are based on uniquely identifying your browser or device. If you do not allow these cookies, you will experience less targeted advertising.

Find a Location

All Pro Plumbing has 1 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.

    Business ProfileforAll Pro Plumbing

    Plumber
    BBB accredited business

    At-a-glance

    Customer Reviews

    2/5stars

    Average of 5 Customer Reviews

    Customer Complaints

    2 complaints closed in last 3 years

    1 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 11/3/2021

    Years in Business: 3

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Business Details

    Location of This Business
    Lakeland, FL 33815-4048
    BBB File Opened:
    10/22/2021
    Years in Business:
    3
    Business Started:
    12/28/2020
    Date of New Ownership:
    12/21/2020
    Business Incorporated:
    12/28/2020
    Accredited Since:
    11/3/2021
    Licensing Information:
    This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
    Type of Entity:
    Limited Liability Company (LLC)
    Alternate Business Name
    • HGB LLC
    Business Management
    • Ryan Higbie, Owner
    Contact Information

    Principal

    • Ryan Higbie, Owner

    Customer Contact

    • Ryan Higbie, Owner

    Industry Tip

    BBB Tip: Hiring a trusted and verified plumber can save you time and heartache

    Customer Complaints

    2 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    12/22/2022

    Complaint Type:
    Service or Repair Issues
    Status:
    Answered
    Leak under my slab. on 12/19/2022 Salesman sold me on over $11k worth of repiping. Ok that's fine I get it. Told me it would be a 3 day job and work would start on Tuesday. Appointment set for 8-10am on Tuesday 12/20/2022. Plumber shows up at 11am, works for about an hour, takes a lunch, and then starts packing up at 3:30 for a 3:45 departure. Next day rolls around, supposed to have plumbers here between 8-10am again. It's now 4:30 in the afternoon and no plumber. I have called multiple times and have not been given any real answers or timelines. I'm on day 10 without hot water and they have $11k+ to do this job. The lady who answers the phones promised me calls back 4 times in the afternoon and never once got a call back. My wife and I are rotating days at home to accommodate the plumbers. Wife sat home the entire day today and nothing. That's a sick day used that she'll never get back. On the last call to All Pro, the lady told me that her manager said he called and talked to my wife and rescheduled. That's not true. They don't have her phone number and she received no calls.
    Read More

    Customer Reviews

    5 Customer Reviews

    What do you think? Share your review.

    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Lane W

    1 star

    08/31/2023

    We developed a leak in our slab on Wednesday, June 28th. called All Pro Plumbing and they came that same day. being an emergency, i was happy they came so promptly. although their quote seemed a little high, we opted to go with them because they had financing available and they would be able to come the next day and re-plumb the entire house in 4 days. we did not get the entire plumbing project finished until August 16th, took 2 times to get inspection approval from the county. In the contract, they are not responsible for any damage to drywall or tile. gives them a green light to make a mess of wallboard and any tile removal in the shower. they stepped through my ceiling in the garage and tried to cover it up. they unplugged my chest freezer and did not plug it back in. they begrudgingly reimburse me 750 dollars for this. there were other problems with damages but because i cashed that check, i was told that was all they had to do. truly not any professional ethic to their work and i can not recommend them for your plumbing needs.

    Local BBB

    BBB Serving Central Florida

    BBB Reports On

    BBB reports on known marketplace practices.

    BBB Business Profiles may not be reproduced for sales or promotional purposes.

    BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

    When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

    BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

    As a matter of policy, BBB does not endorse any product, service or business.