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ComplaintsforBilly Bee's RV Mobile Services & Detail LLC
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Complaint Details
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Initial Complaint
08/16/2022
- Complaint Type:
- Billing Issues
- Status:
- Unanswered
This guy Billy & his friend at first night before that we called him to come & he said will come over between 730-930 pm then end up to come at 11 pm!! He kept texting me 7 min then said we are gonna to eat and stopping for gas then told me few more minutes then we went to stand outside with our flashlight to be ready & we saw those guys were picking up stuffs from trash outside that people who moved out of the house & they saw our flashlight ïïï��ï��ïï��ï��"ïïï��ï��ïï��ï�� at them then Billy texted me that's us. I said huh?😳 what do you mean ? Then we realized it's them weee picking up the trash from 1030-11 pm & I texted him back we don't have all night we have to work tomorrow & need to be done wee are tired. He didn't answer back then my fiancé & I were shocked to see what they weee doing are very very unprofessional. Then they finally come to our driveway & he was dressed like a regular clothes with a pj slipper and his partners was looking so drunk with the cup in his hand. Then we explained to him about the water system issue etc; he acted like he know was doing then told me about $189 or something until he will find the part cost at home. Before that on the phone he did never never mention that will be a service charge for checking. Then after the few minutes he asked me to pay him $229. I said to him we never talked about that. You said will come back to replace the water pump & get that done tomorrow so why should we pay the $229 for? Then he kept telling me about his personal issue and hip issue etc. he tried to distracted us then asked me to pay him the***** apps I said no you never mention it will be a charge to agreed to pay for that. Then he said he will give me a discount to do the labor next day & will give me $200 off. So I was like resisted then was okay. Then he said see you tomorrow 8-9 am then texted him next day after we got up & was waiting allll day and kept making an excuses to come & show up later time til 7 pm. We reviewed & realized he had bad reviews same issue.Initial Complaint
11/06/2021
- Complaint Type:
- Product Issues
- Status:
- Unanswered
As of 10/14/21 I had paid Billy Bee's RV Mobile Services & Detail LLC $229.00, for a misdiagnostic of my camper ac unit. Billy had said it was a circuit board issue the first visit. When one of his other technicians had come out after him to diagnise and tell us it's the fan motor that needs to be replaced instead. Then he texted that he & Doug would be out to finish the supposed 2hr service job on 10/27/21 around 11am - 12pm. Billy and Doug show up to our house with a camper in tow and get started on the job. 1 to 4 hours pass and they grab me to tell me about what is wrong with my roof when he is out to just fix the ac unit. He goes back out to finish the job and its about 6 or 7pm at night and he is asleep in the camper he brought with him. I have attempted to contacted him so he can come collect his tools cause as seen in the photos attached, my home was left a mess and job incomplete. I Have no further way of contacting him, if proof of payment is required I have the receipt from his supposed company. This person and all associated with him have been unreliable and never show up when they say they will. Please take legal action against this company or do something to stop them from giving false labor for work intended.
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Customer Complaints Summary
2 total complaints in the last 3 years.
0 complaints closed in the last 12 months.