ComplaintsforBudget Stump Removal, Inc
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Complaint Details
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Initial Complaint
07/10/2023
- Complaint Type:
- Customer Service Issues
- Status:
- Unresolved
Contractor was working on a neighboring property. Contractor utilized our property for access without consent or permission. Contractor damaged our property while using it for access. Contractor refused to provided license and insurance details and told us that we should just call LPD if we have their number (police) and he wasn’t going to do anything. We want the contractors license and insurance information to file a claim with their carrier and we want it in writing acknowledging the damages and their obligations to pay. Contractor is using the words, licensed, insurances but doesn’t hold any. They only hold a tax certificate not a license. Contractor left the scene while LPD was responding and got flagged/ran down by the police shortly after the fled. Bad business. Misrepresenting their certifications, licensed and endorsements including BBB accreditation which they do not hold.Customer response
07/25/2023
Please note this business uses a BBB certified business and after speaking with your staff they are not.
review their website to see this endorsement
Business response
07/26/2023
This "complaint" is chock full of dishonesty and misleading statements.Business response
07/27/2023
It is true true that we have not updated our website to remove the BBB badge since we've had to make the decision to cut that expense.
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Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.