11 Customer Reviews
- Date
- Highest Rating
- Lowest Rating
Review from Shanna C
5 stars06/03/2024
Great service . ***** took care of our cars and shipped them at a good price. He answered all questions and was available throughout the process. If we ever need this service again we will be sure to call him.
Empire Auto Shipping Inc Response
06/04/2024
Thank you so much for the opportunity to assist you in transporting your Vehicle it was my pleasure!Review from Tony M
5 stars05/30/2024
Was very happy with the service. Helped me out after I was let down by another service.Empire Auto Shipping Inc Response
05/30/2024
Thank you for the feedback it was my pleasure to assist.Review from Charles B
5 stars05/20/2024
This company is both efficient and straight-forward when working for you. My rep. **************** was, in a word, excellent! Meticulous service is the standard for this company. Honorable people.Empire Auto Shipping Inc Response
05/21/2024
Thank you for your feedback and business. It was a pleasure being able to assist you.Review from Judith W
5 stars05/11/2024
***** was extremely helpful in arranging shipping from *********, **, to ****** in a timely fashion with driver ****, who also did a fine job, not easy with Boston traffic. Highly recommended! Thank you both!Empire Auto Shipping Inc Response
05/12/2024
I was very happy to be able to assist you! It was my pleasure. thank you for your feedback.Review from Sam S
5 stars04/23/2024
***** is a top notch guy who doesnt scam or haggle. He is all about customer service and is great at it! Highly recommend his services!Empire Auto Shipping Inc Response
04/24/2024
It was a great pleasure to assist you in transporting your Vehicle thank you kindly for the feedback!Review from Gary V.
5 stars04/20/2024
****** was FANTASTIC as he managed the process of delivering my disabled vehicle from ****** to ************ **. My stress level was very high but he kept assuring me the truck would be delivered on time and on budget.. A 5/5 rating is simply not enough - a 10/5 is how I rate him. I highly recommend him to manage your relocation AND your stress!Empire Auto Shipping Inc Response
04/21/2024
It was a pleasure being able to assist you on this transport...Thank you deeply for your business and this wonderful review!Review from Dan M
5 stars10/16/2023
Exceptional experience transporting a new vehicle from MI to CO via Empire. They delivered as expected.Empire Auto Shipping Inc Response
11/07/2023
Thank you for taking the time to share feedback,it was my pleasure...thanks for your business!Review from Mario R
5 stars10/08/2023
Great customer service experience. Roman, made it really easy and simple with no complications, no hassle, nor worries throughout the whole process. Thank you so much Roman!!Empire Auto Shipping Inc Response
10/09/2023
It was my pleasure to have helped you!! Thank you for your businessReview from Marie B
5 stars09/20/2023
At a stressful time.... Empire Auto Shipping made it easier for me and at a fair price. I highly recommend Roman at Empire! Thank you for your help Marie B.Empire Auto Shipping Inc Response
09/25/2023
Marie you have been a wonderful customer and it was my pleasure to have been able to help thank you!Review from John M
5 stars08/29/2023
Try to use 3 other carriers over 2 weeks never had anyone pick up the car drivers who were assigned never showed. Had to have my credit card company claw back a deposit from one. Then I contacted Roman at Empire and everything proceeded smooth as glass Luke asked the car was picked up on time the driver stayed in touch the whole time actually delivered it ahead of time and the car was in perfect condition when I got here. I can say nothing but good about this gentleman and his companyEmpire Auto Shipping Inc Response
08/31/2023
It was my pleasure to assist you thanks so much for the wonderful review
Customer Review Rating
Average of 11 Customer Reviews
Customer Reviews are not used in the calculation of BBB Rating
BBB Business Profiles may not be reproduced for sales or promotional purposes.
BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.
When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.
BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.
As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.