ComplaintsforI wood Design LLC
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Complaint Details
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Initial Complaint
04/06/2023
- Complaint Type:
- Customer Service Issues
- Status:
- Answered
My husband and I hired, I wood design LLC. To remodel our home September 2022 they wanted $38,000 to do the job they wanted half up front and the other half one done. David B******* telling me that they needed more money to finish up the job so I gave $8,400 to David and then 5600 to his son and after that they kept dragging their feet more not doing the job not showing up and having to do the same job a couple of times because it was not done correctly. I have called and sent text messages numerous times just this year 2023 and I don't get response and when I do they don't show up when they say that they're going to they just keep lying to us. I either want the other half of my money back so I can get someone in to finish the job or I would like for them to come in and do it and do it correctly at a timely manner and stop lying and saying that they're going to show up and then never do.Business response
05/11/2023
I an currently in communication with the customer and have worked out the details to satisfy the customers complaint and complete the agreement .
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Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.