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Find a Location

Pinecraft.com has 1 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

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    • Pinecraft.com

      11161 State Road 70 E STE 110-508 Lakewood Ranch, FL 34202-9407

    Business ProfileforPinecraft.com

    Furniture Stores
    Revoked BBB accredited business

    Current Alerts For This Business

    Accreditation Revocation:
    On 03/07/2024 this business's accreditation in the BBB was revoked by the BBB's Board of Directors due to failure by the business to adhere to the BBB requirement that Accredited Businesses meet and abide by the following standards:

    6. Address disputes forwarded by BBB quickly and in good faith.

    6A. Provide a response to each complaint that:
    • Is professional,
    • addresses all significant issues raised by the complainant,
    • includes appropriate evidence and documents supporting the business' position, and
    • explains why any relief sought by the complainant cannot or should not be granted.

    At-a-glance

    Customer Reviews

    3/5stars

    Average of 2 Customer Reviews

    Customer Complaints

    3 complaints closed in last 3 years

    1 complaints closed in last 12 months

    BBB Rating & Accreditation

    Years in Business: 17

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Overview

    Pinecraft.com offers Amish made products including indoor and outdoor furniture, yard and garden items, toys, animal and pet products, and more.

    Products & Services

    Amish Outdoor Furntiure, Amish Outdoor Decor, Amish Gardening Decor, Hancrafted Amish Supplies, Chicken Coops, Cat Supplies, Dog Supplies, Bird Supplies, Chicken Supplies, Amish Toys

    Business Details

    Location of This Business
    11161 State Road 70 E STE 110-508, Lakewood Ranch, FL 34202-9407
    BBB File Opened:
    6/5/2017
    Years in Business:
    17
    Business Started:
    2/26/2007
    Business Incorporated:
    2/23/2007
    Type of Entity:
    Limited Liability Company (LLC)
    Alternate Business Name
    • Lennox, LLC
    Hours of Operation

    Primary

    M:
    9:00 AM - 5:00 PM
    T:
    9:00 AM - 5:00 PM
    W:
    9:00 AM - 5:00 PM
    Th:
    9:00 AM - 5:00 PM
    F:
    9:00 AM - 5:00 PM
    Business Management
    • Mr. Micheal E Lennox, President
    • Ms. Christine Lennox, CFO
    Contact Information

    Principal

    • Mr. Micheal E Lennox, President

    Customer Contact

    • Mr. Micheal E Lennox, President
    • Ms. Christine Lennox, CFO

    Customer Complaints

    3 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    10/18/2023

    Complaint Type:
    Delivery Issues
    Status:
    Unanswered
    Date of Transaction May 25, 2023 Pinecraft.com order # ***** $1269.20 Paid with **** Card online for a Amish Poly Patio Oval Dining Table Receipt from Lennox, LLC for $1269.20 SKU # ***-#** Color Weatherwood and Black Was told lead time to delivery was ***** weeks emailed on 8/28/2023 to inquire about the expected shipping date of product - no response to email Called ************ on 9/12/23; 10/2/2023; ; - was told they would check on delivery status and call me back; never returned my calls emailed 10/11/2023 and 10/18/2023 to cancel order and requested refund. Never answered my emails Called 10/6/202 10/18/20233 and requested an order cancellation and refund. They said they would call back. I even offered to stay on the line until they found an answer. Never received a response.I have not received the product as promised when I paid on May 25, 2023

    Customer Reviews

    2 Customer Reviews

    What do you think? Share your review.

    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Kristen R

    5 stars

    02/12/2022

    We recently ordered our son a red flyer wagon from pinecraft.com for the holidays. It arrived when expected and was extremely easy to assemble. Right away we were impressed with the quality of the base, rails, and heavy duty tires. We have used it for about two months now and couldn't be happier. It's one of our son's favorite toys to ride in for neighborhood strolls and throughout the yard. We are now looking into a play ground set for the summer time!

    Pinecraft.com Response

    02/14/2022

    Thank you for your review!

    Local BBB

    BBB of West Florida

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