Business ProfileforFlorida Medical Clinic, PA

I had a terrible experience with front desk costumer service at Dr . Office Jenny F***** , APRN-C . My appointment was scheduled for 4:00 pm , I arrived at 3:40 pm twenty minutes earlier and I signed my name at the time I arrived . I was patiently waiting understanding how busy this offices usual are and at 5:00 pm front desk ask me to leave because the doctor already left and I have to reschedule my appointment for another day . I felt without protection in a system that I trust to treat my illness, as a loyal costumer I am . it was lock of observation from FRONT DESK when they see me seated over a hour and patients that arrive later than me left and I still remain seated. No questions , no concerns from FRONT DESK WORKFORCE, I lost my half day at work , time , gas and they have no idea how this can affects me at personal level . EMPATHY is first requirement needed when you decide to work in a medical field . You work with people that are sick , it is not a pleasure . I have days or months without proper rest for being worried about what could be happening inside my body that is not working properly , question like “ is it curable ? “ , Is it early for a positive diagnostic?”’, etc . I recommend front desk workforce be RETRAINED if they want to give the right care for ill patient at the office and ma