Customer ReviewsforMcGuire's Beautiful Outdoors, Inc.

False advertisement. I have had this company for 2+ years, started at $168/mo for lawn treatment and cuts, to $199/mo stating they were a little higher because the include free irrigation inspections annually. The first year, it was done and I had to pay for the repairs needed(no problem). But this year, they sent me a irrigation company that they 'partner' with to set up the 'free inspection'. I received a bill from the contracted service asking me for payment. After going back to them, this McGuire stated it was just a 'courtesy'. So, on top of being a higher amount than the norm in the area, their advertisement of 'free irrigation inspection' on their signage, was just a ploy to get your service. I do not recommend. There are many companies out there that are more reasonable and honor their advertisements.

This is the most unhonorable company I have ever used. We have been paying $163 a month for lawn care/fertilization. Our front yard was maintained but the back was clearly not given the same attention. We had new sod installed in a portion of our backyard in Feb 2023 and were told they "knew how to handle new sod" and they would make sure it was treated properly. In May/June we noticed the sod started to turn brown/yellow. We notified McGuire of the issue immediately and finally someone came out to notify us of having to adjust our watering and that they "treated it". In July the lawn crew came to mow and my husband asked them if they could take care of the weeds we had growing in our new sod. To which they replied "sure we can do that". I watched them outback with a spray pump and within 2 days the grass had large patches that completely killed the grass. We have been in contact with them about these issues and they "looked into it". We were told that the lawn crew did not spray anything and that they don't even have spray pumps to carry around. So now I am a liar?? Why would I lie about something like this?? What an awful thing to do to a customer who has been paying you $163 a month to not even do the job properly. Several times they have had to come back because they couldn't even mow the grass properly. They would use a weed whacker instead of bringing the mower to the back. They would miss several spots, weeds in flower bed etc. They would come out after we put in a ticket but why would I even have to bother making sure the service I am paying for is done and done right? Ridiculous. I should have listened to the previous negative reviews. Now they want me to pay for KILLING my grass. Grass that I worked hard to pay for. Obviously they do not care. Especially when people will continue to pay these high amounts for a 10min half done job. I don't know what happened to customer service but it surely doesn't exist here. PLEASE TAKE YOUR SERVICE ELSEWHERE!