ComplaintsforFive Dredge & Marine
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Complaint Details
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Initial Complaint
09/08/2022
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
We hired Five Dredge Marine (***************************, President) October 26, 2021 for a new bulkhead/seawall and made a down payment of $9,700 on 10/26/21. The estimate for the job was initially $38,800 but there was an additional $2,000 for a total of $40,800. We paid in full by 3/15/2022 when job was completed. We have been trying to reach the company as well as ****************** directly but to no avail. We sent him this email as well: Sent August 22, 2022 Art,I have an issue with my seawall, there must be a spot where the dirt is draining through. I am very concerned as this was one of the parts of the wall that I wanted to make sure this would not happen and you assured me it wouldn't because we were butting up against my neighbor's wall on both sides. Here are pictures of the problem. Please contact me so we can resolve this. I will also reach out to you via text, I look forward to hearing from you.We sent him photos of the issue and it will continue to get worse if they don't fix the problem. ****************** neither anyone from his office has responded. We had the same issue (lack of communication) with this firm throughout entire project.We continue to reach out but absolutely no communication at all. We have no choice but to file this compliant. Sure hoping ****************** will have no choice but to communicate with us and resolve the problem before the entire seawall is comprised.
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Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.