Business Profilefor2Pros Company LLC

I started the process for adding a fence back in April of 2022 and left a $1700.00 deposit. I informed 2pros of what was needed for *** approvals in which they stated they were familiar with the process. I followed up multiple times on the *** paperwork through 2pros only to receive excuses. It took 2pros 1 month to finally get *** approval only after I asked for the paperwork to forward for approval. this should have been the first red flag with this company. Next was the submitting of paperwork for the required permit. Again, the excuses came as there was no approval for permit. I followed up with the city of pompano only to find out the company never submitted paperwork for a permit. At this point I had already left a deposit and requested a full refund on June 2022. It was always an excuse with the individual I was in contact with. I would be promises half of my deposit and another half on specific dates and those deposits never came. This went on through the holidays and because of the holidays I allowed a grace ****** but to this day I have not received any of my refund. Unfortunately I was unable to follow up as I was dealing with some health issues. It is now June 1, 2023, over a year into this nightmare and not one dime of my refund has been received. I have all the text messages between the *** for 2pros showing communications and a promise from them to refund my deposit. Ive attached the proof of deposit and can provide all text messages as well.