7 Customer Reviews
Review from Gerald K
5 stars08/26/2023
I could not have found a better company to purchases from. Great choices from recorders and cameras, from dvr to nvr packages. Their customer and tech support are excellent and very helpful when going from an old dvr to one of the newest nvr and their AI cameras are out of this world. It is amazing what these AI cameras can do. When I have emailed CCTV Camera Pros I always get a response right away. With all videos that this company puts out on their web site is fantastic help. This company takes care of any problems in the speediest way possible. You cant go wrong with a company that is owned by veterans.
CCTV Camera Pros, LLC Response
08/29/2023
Thank you so much for taking the time to leave us a review. I am so glad to hear that you like our Viewtron AI security cameras and more importantly, the service that you received from the team. If I can help you in any way, please let me know.
Sincerely.
-*********************, co-founder
Review from Carolyn M
5 stars01/16/2023
Excellent customer service and products. After a lot of research and looking for the right company to purchase cameras and NVR from, CCTV was my choice and I have no regrets. Their tech support is amazing and everyone is patient and knowledgeable. Also Veteran owned. You wont find a better company!We upgraded from a box ***** system to CCTV,s 4k cameras and NVR.Review from Zongfu D
5 stars08/17/2022
The first time I purchased a product from CCTV Camera Pros was in Sep. 2021 (a Viewtron DVR to replace my previous Q See DVR). After that, I made two more purchases from this company. I was impressed by how good the after-sale services are (technical and non-technical). The 3 persons (******************** and ****) whom I interacted with are all great people. You really do not need to worry about anything if you buy products from this company.Review from Steve S
5 stars05/09/2022
Mike - I write to congratulate you on your staff's technical support. In particular at the moment, I want to applaud James, for his patient first hand assistance. I needed help in installing the replacement P2P link across my three devices. His guidance was as though he was sitting next to me here in California. His paced, deliberate patience was most appreciated for my progressive limitations at 81. And, in order for me to get in front of my DVR, I needed to hobble to the opposite end of the house into the attached garage and into my telecom room at the rear of the garage. Through all of this he waited patiently taking whatever time I needed and seamlessly walked me through all the screens. Envisioning the need for future technical support was the reason I switched to your equipment some years ago and I am sure glad I did.Review from Mark S
5 stars04/01/2022
Needed to replace an old QSee NVR from Costco that went out a year ago. It was difficult to set up and we only used it as a monitoring system. We never could figure out how to record either so I was in no rush to replace it. My wife found CCTV Camera Pros and finally pulled the trigger on a new one. We ordered the wrong unit and Mike was quick to lead us in the right direction with the return and correct model number. This device could not be easier to connect thanks to them. Doug helped me with an add on bullet camera and everything is running with ease. CCTV Camera Pros emailed all the manuals and video tutorials before the NVR arrived. Excellent company!!Review from Greg C
5 stars11/20/2021
Mike is awesome to deal with he adds a personalized touch that gets your order done right and it arrives quickly!Review from Bradley H
5 stars08/27/2021
Outstanding customer service and tech support!! Mike has been fantastic and Carlos has been great. Thanks
Customer Review Rating
Average of 7 Customer Reviews
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