ComplaintsforSomerset Apartments
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Complaint Details
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Initial Complaint
08/24/2022
- Complaint Type:
- Sales and Advertising Issues
- Status:
- Unanswered
I rented from Somerset apartment in ***** *******.I was waiting on a house being built I went in the office to ask in case my home is not completed by December 31st when my lease is due how much would I pay for month to month.******************************* told me Mrs ********* your rent will remain the same.As a matter of fack my last month was in ***uary I received an invoice from somerset for $936 which I paid.Somerset claim the sent me a month to month of $1700 that was placed on my door which I never received.Now they deduct the amount $936 that I paid to them and claim that I owe about $700.00.I never signed a month to month lease with them, that letter they claimed was put on my door I never received now they sent me for collection with Rentrecovey solutions were the lady hung up the phone on me.Rent solution is asking me to get a leter from somerset that says I don't owe then they can clear my account.Now my daughter moved to ***** she is trying to get an apartment she is stock because she put my name and somerset mess up my credit.I have all the invoice, all the payments if you need any proof.Rent solution even said they charged me for insurance when in fact I took rental insurance from Geico.I asked Rent Recovery solution to email me an invoice for the month of ***uary 2022 that has the amount of $1700 like Somerset is claiming because the invoice for *** was $936 still in my email from Somerset.Please help.I can forward all my payments and Somerset invoice.
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Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.