Skip to main content

Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Cookie Preferences

Many websites use cookies or similar tools to store information on your browser or device. We use cookies on BBB websites to remember your preferences, improve website performance and enhance user experience, and to recommend content we believe will be most relevant to you. Most cookies collect anonymous information such as how users arrive at and use the website. Some cookies are necessary to allow the website to function properly, but you may choose to not allow other types of cookies below.

Necessary Cookies

What are necessary cookies?
These cookies are necessary for the site to function and cannot be switched off in our systems. They are usually only set in response to actions made by you that amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not work. These cookies do not store any personally identifiable information.

Necessary cookies must always be enabled.

Functional Cookies

What are functional cookies?
These cookies enable the site to provide enhanced functionality and personalization. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies, some or all of these services may not function properly.

Performance Cookies

What are performance cookies?
These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not know when you have visited our site, and will not be able to monitor its performance.

Marketing Cookies

What are marketing cookies?
These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant content on other sites. They do not store personal information directly, but are based on uniquely identifying your browser or device. If you do not allow these cookies, you will experience less targeted advertising.

Find a Location

GadgetPickup dot com LLC has 1 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.

    Business ProfileforGadgetPickup dot com LLC

    Electronics Recycling
    BBB accredited business

    At-a-glance

    Customer Reviews

    4.88/5stars

    Average of 97 Customer Reviews

    Customer Complaints

    4 complaints closed in last 3 years

    0 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 5/13/2021

    Years in Business: 4

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Overview

    GadgetPickup dot.com LLC offers consumer electronics trade-in service.

    Business Details

    Location of This Business
    640 Brooker Creek Blvd Ste 405, Oldsmar, FL 34677-2930
    BBB File Opened:
    3/19/2021
    Years in Business:
    4
    Business Started:
    3/9/2020
    Business Incorporated:
    3/9/2020
    Accredited Since:
    5/13/2021
    Type of Entity:
    Limited Liability Company (LLC)
    Business Management
    • Mr. Rostyslav Chornobai, Managing Member
    Contact Information

    Principal

    • Mr. Rostyslav Chornobai, Managing Member

    Customer Contact

    • Mr. Rostyslav Chornobai, Managing Member

    Customer Complaints

    4 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    07/31/2022

    Complaint Type:
    Service or Repair Issues
    Status:
    Resolved
    On June 8th I received two quotes for 2 Apple iPhone X Max phones that were in excellent condition. They quoted $532 and sent 2 labels to affix to the two boxes with our phones in them. They instructed us to take them to the usps, which we did that day. Weeks go by and we get this email from SWAPPA that they haven't received our phones and their closing out the quote/file. I traced the phones with the usps tracking number **********************.When traced, it says "shipping label created,USPS Awaiting item 06/08/2022 10:41 pm Minneapolis Mn *****". So it appears USPS lost or stole my two phones. I went to post office they gave me an 800# to call. After being shuffled around forever, I am informed there is no insurance or recourse to get my phones back! I write to this Swappa and they tell me it's my problem basically.I own a shipping business, 30 years now. If you ship with FedEx or UPS you have recourse if it disappears. Since Swappa utilizes a mail service that's cheap to ship but offers no liability coverage it is Swappas responsibility to pay us for our phones since we proved we did exactly what they asked us to do, with their carrier, using their labels! Swappa pay me for my phones. You probably received them and resold them, I have both serial numbers to search for them.
    Read More

    Customer Reviews

    97 Customer Reviews

    What do you think? Share your review.

    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Kevin D

    5 stars

    06/26/2024

    The process was simple and clearly communicated from start to finish. Im grateful that I was able to sell my computer part to GadgetPickup after I let the items Amazon return window lapse. I am in the process of building my sons first gaming computer and I hadnt realized that the processor I bought for it wouldnt be compatible with the motherboard.

    Local BBB

    BBB of West Florida

    BBB Reports On

    BBB reports on known marketplace practices.

    BBB Business Profiles may not be reproduced for sales or promotional purposes.

    BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

    When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

    BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

    As a matter of policy, BBB does not endorse any product, service or business.