Business ProfileforDecision One Health, LLC
Additional business information
Specifically, consumer complaints allege the company will continuously call to offer durable medical equipment covered by Medicare or insurance. Consumer complaints further allege that consumers receive unauthorized products that were not ordered, finding that Medicare or insurance was billed.
BBB contacted the business in March 2019 in order to obtain the business position on the matter.
At-a-glance
Related Categories
Business Details
This is a multi-location business.
- Location of This Business
- 3900 Belle Oak Blvd # 102, Largo, FL 33771-2758
- BBB File Opened:
- 1/24/2019
- Years in Business:
- 6
- Business Started:
- 5/17/2018
- Business Incorporated:
- 5/17/2018
- Licensing Information:
- BBB received consumer complaint activity indicating this business makes unwanted calls offering durable medical equipment to be covered under Medicare and/or insurance.
In March 2019 BBB requested the business to substantiate their telemarketing license.
In March 2019, the business replied. However, their response did not address BBB's questions consumer complaint activity concerning phone calls or lack of telemarketing license.
"To Whom It May Concern,
Yes, we are a fully licensed and insured durable medical equipment company.
We do not make any outbound calls or do any direct solicitation. In order for a call to be made to a Medicare recipient, that person HAS TO opt-in from an advertisement (TV, radio, internet, newspaper). Most don't remember doing this, but they did. And once they opt-in, they are on a list to be called. But those calls do not come from us. All calls are recorded as well and no one is sent a device unless the recipient says "yes".
All recipients can contact our office to process a return if they do not wish to keep the device."
- Type of Entity:
- Limited Liability Company (LLC)
- Business Management
- Diane Berry, Operations Manager
- Contact Information
Principal
- Ms. Michelle R Watson-Gutierrez, Member
Customer Contact
- Ms. Michelle R Watson-Gutierrez, Member
- Diane Berry, Operations Manager
Customer Complaints
0 Customer Complaints
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