ComplaintsforLeft Coast Original
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Complaint Details
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Initial Complaint
04/12/2022
- Complaint Type:
- Service or Repair Issues
- Status:
- Answered
ordered (2) charcuterie boards for wedding gifts engraved and has been months and have not received. If they cannot fix I would like to be notified and charges back to my credit card.Business response
05/06/2022
Business Response /* (1000, 5, 2022/04/19) */ Hi *****, I apologize that you haven't received your charcuterie boards. We reached out a few times via Etsy for confirmation on your engraving request. I attached screenshots for your reference. If you'd still like your boards, please let us know what engraving design you would like for your personalization on each board. We aren't able to proceed with your order until we get this clarification. If you no longer have a need for the two charcuterie boards, we will cancel your order and refund 100% of the original amount.
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Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.