ComplaintsforOcean Blue Pools & Spa Services, LLC
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Complaint Details
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Initial Complaint
04/13/2022
- Complaint Type:
- Billing Issues
- Status:
- Answered
Ocean Blue Pools was a subcontractor assigned by Point Construction to install or pool and PM the project. Today our project remains at a stand still since Nov 2021. At that time our pool, under construction popped out of the ground because of poor workmanship during the entire construction process. As a matter of fact, they had failed plumbing inspection 4 times, until they brought in another vendor. It was Point Construction and Ocean Blue (Dan) error for not removing the drain plugs after inspection, and when it rained one day in Nov. the pool popped up in the deep end. And to date they have not done anything but said "SUE US". Which we are in the final days of getting the judgement. The company has told our attorney they plan to just close the company down, leaving me and probably other customers in a financial bind along with a titled concrete pond instead of a pool. DO NOT EVER DO BUSINESS WITH OCEAN BLUE POOLS (DAN) OR POINT CONSTRUCTION.Business response
05/25/2022
Business Response /* (1000, 7, 2022/05/03) */ Business response taken verbally by BBB: The contractor is responsible for every facet of this job. They went out of business and have not paid us for this job. This is ultimately the contractor's responsibility as they have pulled the permits.
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Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.