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Find a Location

RSMartin Roofing, Inc. has 1 locations, listed below.

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    Business ProfileforRSMartin Roofing, Inc.

    Roofing Contractors

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 1 Customer Reviews

    Customer Complaints

    This business has 0 complaints

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Overview

    This company provides commercial and residential roofing services to include spray on polyurethane composite systems.

    Business Details

    Location of This Business
    7000 Bryan Dairy Rd STE A13, Largo, FL 33777-1612
    BBB File Opened:
    10/1/2008
    Years in Business:
    23
    Business Started:
    2/9/2001
    Date of New Ownership:
    5/11/2015
    Business Incorporated:
    2/9/2001
    Licensing Information:
    This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
    BBB records show a license number of CCC1329879 for this business, issued by Florida Department of Business & Professional Regulation. The expiration date of this license is 8/31/2024.

    These agencies may include:

    Florida Department of Business & Professional Regulation

    2601 Blairstone Rd

    Tallahassee FL 32399

    (850) 487-1395

    http://www.myfloridalicense.com/dbpr/

    BBB records show a license number of I-CCC1329879 for this business, issued by Pinellas County Construction License Board. The expiration date of this license is 8/31/2024.

    These agencies may include:

    Pinellas County Construction License Board

    7887 Bryan Dairy Road Suite 133

    Largo FL 33777

    (727) 582-3100

    https://www.pcclb.com

    BBB records show a license number of CCC1329879 for this business, issued by Hillsborough County Construction License Board

    These agencies may include:

    Hillsborough County Construction License Board

    5701 E Hillsborough Ave Ste 1140

    Tampa FL 33610

    (813) 307-1787

    https://webapps.hillsboroughcounty.org/pgm/resources/onlineservices/contractors/

    BBB records show a license number of CCC1329879 for this business, issued by Pasco County Construction License Board

    These agencies may include:

    Pasco County Construction License Board

    7530 Little Rd

    New Port Richey FL 34654

    (727) 847-8009

    https://aca3.accela.com/PASCO/

    Type of Entity:
    Corporation
    Business Management
    • Mr. Randall S. Martin, President
    Contact Information

    Principal

    • Mr. Randall S. Martin, President

    Customer Contact

    • Mr. Randall S. Martin, President
    • Ms. Pam Pocrnich, Office Manager
    Additional Contact Information

    Fax Numbers

    • (727) 541-2971
      Primary Fax

    Industry Tip

    BBB Tip: Hire a trusted roofing contractor to repair, replace roof

    Customer Complaints

    0 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Customer Reviews

    1 Customer Reviews

    What do you think? Share your review.

    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Ted C

    1 star

    01/04/2023

    DO NOT HIRE THIS ROOFER!! Let me explain. I hired them to replace my two large roofs in Sept 2021 and we both agreed on starting right after Thanksgiving 2021 and be done in 3 weeks. They did not show up for work as promised and I reached out and found out that they decided to go in vacation. They started 4 weeks late and the project went on to mid- January 2022 which I needed to avoid. The stick and peel roof that they replaced was so poorly executed that the new roofer that I hired this month had to hot tar the connection joints and the end of the roof plus cut the bubbles and hot tar them. The roof that they coated with the roof silicone has bubbled and peeled off already with-in weeks of finishing as you can see in the pictures. The manufacture of the silicone coating has a warranty however they did not honor the warranty as they deemed the workmanship to be shabby. Yes the manufacture of the silicone sent a rep and they deemed the work that Randall's crew to be not consistent with the way the instructions deemed it to be applied. They did not let the roof to dry to apply the coating. They applied the silicone while the roof was still wet from rain. I did not consider myself an expert in roofing in 2021 however I know a lot more now. Now I have hired a new roofer with more than 3 reviews and Randall at Randall S Martin Roofing, INC is not a company I would ever hire. They may be the most reasonable at the time but I would avoid them. I also considered suing them but my attorney mentioned that the juice was not worth the squeeze. So I swallowed the $55,900 I paid them and I am paying a new roofer to fix the mess that they have made.

    RSMartin Roofing, Inc. Response

    01/11/2023

    **********************

    Upon completion of your project which passed all inspections conducted by the City of Treasure Island, you contacted me with some minor areas of peeled silicone coating. I immediately sent my crew to address your concerns which was completed to your satisfaction. Since then, you have not contacted me with any concerns on the roof. I have several ways to be contacted including my cell phone (call or text) which is located on my business card, my e-mail and office number which is located on the contract that you signed. I was unaware of your concerns due to your failure to contact me. I always provide excellent customer service to all my customers since I have been involved in the roofing industry and continuously have repeat customers. I find it completely unfair that you would write this negative review on me and my company due to your lack of communication.

     

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