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Find a Location

Palm Auto Brokers has 2 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.
    • Palm Auto Brokers

      10201 Seminole Blvd Largo, FL 33778-4202

    • Palm Auto Brokers

      6700 Ulmerton Road Largo, FL 33771

    Business ProfileforPalm Auto Brokers

    Used Car Dealers
    Multi Location Business

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 2 Customer Reviews

    Customer Complaints

    3 complaints closed in last 3 years

    1 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Products & Services

    This company offers sales of pre-owned automobiles.

    Business Details

    This is a multi-location business.

    Find a Location

    Palm Auto Brokers has 2 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      • Palm Auto Brokers

        10201 Seminole Blvd Largo, FL 33778-4202

      • Palm Auto Brokers

        6700 Ulmerton Road Largo, FL 33771

      Location of This Business
      10201 Seminole Blvd, Largo, FL 33778-4202
      BBB File Opened:
      4/7/2015
      Licensing Information:
      This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
      BBB records show a license number of VI-1080239/1 for this business, issued by Department of Motor Vehicles-Tallahassee

      These agencies may include:

      Department of Motor Vehicles-Tallahassee

      2900 Apalachee Pkwy # B441

      Tallahassee FL 32399

      (850) 617-2000

      Alternate Business Name
      • SRDB, LLC.
      Hours of Operation

      Primary

      M:
      9:00 AM - 7:00 PM
      T:
      9:00 AM - 7:00 PM
      W:
      9:00 AM - 7:00 PM
      Th:
      9:00 AM - 7:00 PM
      F:
      9:00 AM - 7:00 PM
      Sa:
      9:00 AM - 6:00 PM
      Su:
      11:00 AM - 4:00 PM
      Contact Information

      Principal

      • Mr. Ray Bonnell, Owner

      Customer Contact

      • Mr. Ray Bonnell, Owner
      Additional Contact Information

      Phone Numbers

      Industry Tip

      BBB Tip: Buying a used car

      Customer Complaints

      3 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Most Recent Customer Complaint

      09/27/2023

      Complaint Type:
      Product Issues
      Status:
      Answered
      Son purchased 2015 **** Focus from dealership. Put $7000 down. Vehicle purchased on 8/15/23. Transmission broke few days after purchase. Among other problems, battery no good. Son had to buy. Radio broken Son had purchase new radio Brake lights out. Son had to purchase. No high beam lights. Not yet fixed. Dealership sent car to their repair shop Rapido on ****************************. Son was told repair fully covered. Not only did the warranty company refuse to pay for a complete transmission they only paid for parts of the transmission to be replaced. Then Son was charged approximately $800 towards repair. Transmission broke down day after he left Rapido. Transmission has broken down 3 times after repair shop said it was fixed day after. Car would not go in reverse and would not shift properly. Brought back to repair 3 times. Last time told sin that it would need a computer brain, part of transmission for car to work. Told Son still covered under warranty. Then called *** and said **************** denied claim! Part cost was approximately $1200! Son called dealership told him not their problem. They just sold the car. Didn't offer to reimburse Son any money. Car has not been in son's possession since purchased!! Car has broken down within 24 hours each time repair shop said car was fixed! Son has not driven car for over a 24 hour period SINCE purchase without breaking down. Car has been in repair shop for weeks on end. Son has paid loan payments on car he's unable to drive! Want resolution of payments for all repairs or return car get down-payment and out of pocket costs for all repairs to vehicle. Son has not been able to use the vehicle since he purchased it.
      Read More

      Customer Reviews

      2 Customer Reviews

      What do you think? Share your review.

      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      Joshua S

      1 star

      03/26/2024

      Your location Palm Auto Brokers *************************************************** Used car dealer **** S 530 points 2 hours agoThere isn't many trustworthy second hand car dealers and this place isn't one either, worst car I've ever owned was bought from their sister location which is not thankfully closed.The **** Escape my then wife hard selled into getting by a greaseball named "****" was the definition of a lemon that broke down the first week we had it.The junk had to spend a week in the shop and I spent so much on a rental car I should have went to a new dealership and put in a down payment!The mechanics they recommend: ******* are also con artist and unskilled at being mechanics. They botched the cars job not once but twice and refused to do anything about it even after I filed with the BBB against them!Do yourself a favor and never buy from this dealer, I know it was about 5, maybe 6 years ago when I bought a car but between them and credit acceptance (their awful lending company) I'm still suffering and regretting doing business with them.Best decision I ever made was trading in the car I bought here for a brand new ****** at the ******************** dealership so I'm thankful for that; I'll never buy used again at least not from a small hole in the wall dealer like this; new cars and big dealers only and I suggest anyone reading this DO THE SAME!Worst of all upon leaving this review on ****** the owners proceeded to insult, ******** and nearly threaten me via the reply system! If palm auto brokers ever attempts to contact me in any way, shape, form or defame me I'll gladly *** for their unprofessional and slanderous actions. I surely do hope this company goes bankrupt as it's individuals such as these that make the business and car world a worse place!

      Palm Auto Brokers Response

      03/27/2024

      This customer bought a vehicle with a warranty on it about 5 years ago.  It is made VERY CLEAR that they can take to any certified mechanic that they want,  We just try to HELP if they dont know a certified mechanic to take it to.  Furthermore, If I get a call a few days after they bought the car,  I always try to help them MYSELF.  It seems as though this customer is complaining more about my response to his review in which he called my manager a derogatory name than he is about anything else.  My reply is readily available on my ****** reviews and at your request I will actually send it to you for your files too if you need it.  Even at the end of his BBB review he is wishing bad things on my people.  I am sorry that he is not happy and maybe 5 years ago I could have helped with his vehicle but now it seems as though the "bad" bank he is referring to has gotten his score up to a point where he can get a brand new car. 

      Local BBB

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