5 Customer Reviews
- Date
- Highest Rating
- Lowest Rating
Review from Paul H
5 stars04/09/2024
After extensive research, I decided to have Purity Bay come to the house for a quote. ***** really impressed me with his knowledge base and complete understanding of not only his company's products, but his competitors' products, and water purification in general. There were no high pressure sales or scare tactics. It felt like two friends talking. I am very happy with my system. The water tastes and feels great. **** did a great job with the installation. It looks very clean and neat. ***** returned to check on everything and went way above and beyond to make sure we were happy and all the pluming in the house was performing optimally. This is a company that stands behind their product. I am recommending Purity Bay to my friends and family.
Purity Bay-East, LLC Response
04/10/2024
Hello ****,
We are glad you are satisfied with the process and service ***** and the Purity Bay team provided. Your 10 Stage Whole Home Water System will continue to provide you with high quality water for a lifetime!
Review from Dr Jon K
5 stars01/04/2024
We just had the systems installed and we noticed the positive effects immediately!! The installation was quick and easy. Everything was explained to us concerning the operation and maintenance of the systems. ***** explained it all, before during, and after. We highly recommend Purity Bay!!Review from Miriam L
5 stars09/06/2023
Peace of mind!We purchased a reverse osmosis drinking system with Purity Bay. Their installation process was good and I am now thrilled with the pure drinking water! This saves hours a week of filling up bottled water from the grocery store, and now I know the water my family is drinking is ideal!Review from Maria V
5 stars06/05/2023
My family is extremely happy with the system. We immediately noticed a difference in the water.The entire process of getting the system in our home was efficient. ********** is amazing he answered all of our questions and followed up several times after installation. This is excellent customer service. ***** was amazing with the installation process and answered all of our questions. They were both patient, professional, and understanding.We will highly recommend Purity Bay to everyone looking for a system.Review from Daniel B
5 stars03/25/2022
Great system. Great people. Seems expensive until you find out why this is different than what is offered. They do the lower-end systems and all competitively priced. But really LOOK at what those basic systems do (and what they DON'T do). I'm in Florida and the water here is rough. We needed the result of water that is pure - not just some machine outside that does. something but doesn't necessarily go all the way. That said, the sale process, the prep, the install were all top-notch. Not used to this level of service and I can only say the install was done by total pros - handled plumbing (pipes), electrical, etc. Really blown away, and loving the soft water ALL THROUGH THE HOUSE! Highly recommend these guys and this product.
Customer Review Rating
Average of 5 Customer Reviews
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