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ComplaintsforSeawind Lakes Apartments II
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Complaint Details
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Initial Complaint
12/28/2023
- Complaint Type:
- Product Issues
- Status:
- Unanswered
On July 7, 2021, I entered into a year-long lease agreement and paid $1225, along with a security deposit. I remained in the property for the duration of the lease and subsequently agreed to a month-to-month agreement upon renewal, which I have honored until our recent decision to vacate the apartment. On October 15, I provided notice of our intention to leave the premises, and on November 15, I returned the keys as per our agreement. Our apartment was left in impeccable condition, even better than when we initially moved in.However, on November 30, I received an itemized list of deductions from my security deposit. Upon reviewing the details, I found the information provided to be inaccurate. Furthermore, I noted that the letter stated I had the right to dispute the charges for a period of 30 days. However, there was no contact information to do so I contacted the landlord and apartment main office. Everytime I was given a faulty email address and incorrect phone number for the person to contact for dispute. Despite multiple attempts to submit my dispute via phone, email, and in-person visits to the office, I never received a follow-up from the manager to address my concerns within the given time frame.It is important to note that this particular apartment complex has a history of unprofessional practices and code violations, which has further amplified my concerns. I would appreciate any guidance or support in resolving this matter in a fair and just manner.Initial Complaint
06/24/2022
- Complaint Type:
- Product Issues
- Status:
- Unanswered
I was a resident of Seawind Lakes Apartments for approximately seven years and two months. After moving,the facility refused to return my security deposit of $300.00. The facility failed to correct work orders i submitted, and waited until I moved out, to deduct my deposit from repairs they made.. *********** violated Florida statutes, by not sending me a certified letter within thirty days of my move out of the complex, of their desired intent to withhold my security deposit. I presented the facts to management, without success. I desire Seawind Lakes Apartments to return my entire security deposit of $300.00, as stipulated by ******* statues.
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BBB Rating & Accreditation
This business is not BBB Accredited
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Customer Complaints Summary
2 total complaints in the last 3 years.
1 complaints closed in the last 12 months.