Business ProfileforAqua Care Water Treatment and Plumbing

********* was hired to fix a water system problem. The 1st time they came out was July 28, to fix the smell and salt problem were we having & the gentleman forgot to turn on the bypass switches after he left which that allowed pure well water to come into our ************** the second we used the water in our house. We called ********* had to turned on the bypass switches ourselves because they didn't want to come out & that is when all the smell problems began. The 2nd time they came out was not even 4 days later on July 31, to fix the a broken pump. I don't believe in coincidences, I feel it was all connected to mistake they made with the bypass switches. After the pump was fixed they came out to address the smell that never went away & they couldn't figure out what was causing the smell & after several times coming out they said they didn't want to help with us anymore & we had to call the original company who installed the system which no longer was under warranty & made no sense cause they install they same system everyone else installs in FL. During all these visits the water was foul for almost two months. They did two chlorine washes & that still didn't fix the problem. Through all this they keep charging ******* keep paying because at the end I just wanted the problem fixed. I was concern that they water was dangerous and not safe for my kid to shower in. We spend a month & half washing ourselves with bottled *********************************************** jugs. Finally they left not wanting to help ******* had to call another company that figured out what was wrong with the system. So in total we spent over $2,800.00 on a company that didn't fix anything. Total bill was $2,718.00 plus the tips that came out to $80 in increments of $20 bills & all water jugs & bottled water we bought to shower with for two months. We of course had to pay another company $750 for the job they did to actually fix the problem. We would like a FULL REFUND from the company *********. Please can you help.