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All Major Appliance Parts has locations, listed below.

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    ComplaintsforAll Major Appliance Parts

    Appliance Sales
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    Complaint Details

    Note that complaint text that is displayed might not represent all complaints filed with BBB. See details.

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    Complaint Status
    Complaint Type
    • Complaint Type:
      Delivery Issues
      Status:
      Unanswered
      Order for (1) W10134951 Whirlpool Cooktop was placed on 5/29/24 and card was charged same day in the amount of $321.96. As of today 6/21/24, the shipping status has never changed. I have reached out several times via their website "contact us", called several times, but no way to leave a message and a few emails to their...but no response whatsoever.
    • Complaint Type:
      Service or Repair Issues
      Status:
      Unanswered
      My husband, ********************* ,made a purchase in February on the 25th for a hinge assembly from this provider and the amount of $112.14. We have went through our bank trying to recoup the money as still as of today May 2, we have still not received, the product. I have left several voice messages and *** also followed the instructions of sending a message through their portal on their website which they do not respond to. I just want to return my money and let me move on with my day.
    • Complaint Type:
      Customer Service Issues
      Status:
      Unanswered
      On May 26, 2023, I made an online purchase for a Frigidaire Kickplate Grille from All Major Appliance Parts. I received confirmation of the order but did not receive it. I tried calling with no success and I have tried communicating with them by using their online form from their website, as well as sending numerous emails. I haven't received any response or credit. I am searching for a credit.
    • Complaint Type:
      Delivery Issues
      Status:
      Unanswered
      Ordered and paid for Whirlpool part W11172234 Whirlpool Housing and never received it. Company is non-responsive - emails go unanswered, phone goes to voicemail with no call back. Scam!
    • Complaint Type:
      Product Issues
      Status:
      Unanswered
      I bought two air filters (********** Frigidaire Filter, $10.16 a piece) from this website on July 11, 2023. I paid extra for *** Priority Mail shipping ($22.32). The order total came to $54.80. After about a week, I reached out via email because I hadn't gotten any shipping confirmation. My account on their website says that the order is processing. I have emailed three times since and used their contact form on their website. They do not have a phone line where you can reach someone. It appears this is a fraudulent business that does not fulfill taken orders. If my order ships, I will take this down. However, it seems All Major Appliance Parts is a scam.
    • Complaint Type:
      Product Issues
      Status:
      Resolved
      On October 4th I purchased an item for a washer. The website stated that there was two in stock. The website also states that items ship same day or next day. My credit card was charged the 90 plus dollars and still the item has not shipped. The order still states in process. I have tried calling them and it goes to a voice-mail that you can't leave a message on. I have also tried emailing them twice with no response.

      Business response

      11/08/2021

      Consumer Response /* (2000, 8, 2021/10/28) */ ---------- Forwarded message --------- From: ************************************* Date: Wed, Oct 27, 2021 at 6:02 PM Subject: case#******** To: ************************************** I stopped payment with my credit card and they were able to contact the company. I was refunded and the order was canceled. Thank you Sent from Mail for Windows
    • Complaint Type:
      Product Issues
      Status:
      Unanswered
      I ordered a replacement part for my ********* washer from All Major Appliance Parts on 7/17/2021. My order was made online and the company listed the part available at a cost of $209.08. I received an email receipt and order #***** after paying with a credit card. When I attempted to follow-up on the status of my order after not receiving it by August 1, 2021 I was only able to leave a voice mail and an online message. when I check my order online on the company's website, it is listed as "In Process". They have not responded to either of my contact attempts. I again left them a voicemail message and online message. I would like my money refunded if they are unable to ship the part. Is this company legitimate? Have they stolen my money? My next step is to contact the state attorney general's office.

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