ComplaintsforHero Insulation LLC
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Complaint Details
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Initial Complaint
01/19/2023
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
This is my second complaint on this company. On the first complaint, the owner of the company called me. His only concern was how my complaint affected his company. He told me to close my complaint and he would have someone out to my house the week after Christmas to fix my leak problem. Here, almost a month later, no one from Hero Construction has come to fix my leak, which now is the length of my mobile home. I will NOT accept any calls from the owner because I am tired of the B.S. and promises that are merely lip service. The only thing that will make me close this complaint is if someone shows up at my house BEFORE THE END OF THE MONTH to fix my leak. This is the absolute worst company I have ever dealt with. The only thing they are concerned about is the reputation of the company and not their customers. And this comes from the top down.
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Contact Information
Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.