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Complaint Details
Note that complaint text that is displayed might not represent all complaints filed with BBB. See details.
Initial Complaint
08/27/2021
- Complaint Type:
- Service or Repair Issues
- Status:
- Answered
Paid law firm to terminate timeshare and was told Aaronson lawfirm could do nothing until timeshare mortgage was fully paid off. repeatedly called lawfirm when clearing mortgage in early 2021 and finally received a assistant Attorney after two dozen attempts that they would look into it. Two months later i am still trying to contact them for a simple update. If I had known it would be like this then I could have tried "Horizons Timeshare buyout by Holiday Inn" when it was availableBusiness response
09/29/2021
Business Response /* (1000, 5, 2021/09/02) */ We are actively reaching out to this client in order to resolve his concerns. We take these complaints very seriously and will do all that's reasonable in order to address the client concerns. We will be following up with the BBB as well in order to publish the outcome of this grievance.
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Contact Information
Business hours
Today,Closed
MMonday | 9:00 AM - 5:00 PM |
---|---|
TTuesday | 9:00 AM - 5:00 PM |
WWednesday | 9:00 AM - 5:00 PM |
ThThursday | 9:00 AM - 5:00 PM |
FFriday | 9:00 AM - 3:00 PM |
SaSaturday | Closed |
SuSunday | Closed |
Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.