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          Find a Location

          Twin Brothers Floors has 2 locations, listed below.

          *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

            Please enter a valid location.

            • Twin Brothers Floors

              1628 Dale Mabry Hwy STE 112 Lutz, FL 33548-3034

            • Twin Brothers Floors

              5045 Gall Blvd Zephyrhills, FL 33542-4920

            Business ProfileTwin Brothers Floors

            Flooring Contractors
            Multi Location Business

            Contact Information

            1628 Dale Mabry Hwy STE 112

            Lutz, FL 33548-3034

            Get Directions
            Visit Website
            (813) 527-3703

            Customer Reviews

            1/5

            Average of 1 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            1 complaints closed in last 3 years

            0 complaints closed in last 12 months

            Read ComplaintsFile a Complaint

            BBB Rating & Accreditation

            A+

            This business is not BBB Accredited

            Search for Accredited
            Businesses in this category

            Years in Business: 16

            Customer Reviews are not used in the calculation of BBB Rating

            Reasons for BBB Rating

            Related Categories

            Overview

            This company offers complete residential and commercial flooring sales and installation, featuring carpet, hardwood. laminate, marble, travertine, vinyl and full window treatments including blinds, shades, and shutters.

            Business Details

            This is a multi-location business.

            Find a Location

            Twin Brothers Floors has 2 locations, listed below.

            *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

              Please enter a valid location.

              • Twin Brothers Floors

                1628 Dale Mabry Hwy STE 112 Lutz, FL 33548-3034

              • Twin Brothers Floors

                5045 Gall Blvd Zephyrhills, FL 33542-4920

              Location of This Business
              1628 Dale Mabry Hwy STE 112, Lutz, FL 33548-3034
              BBB File Opened:
              8/9/2012
              Years in Business:
              16
              Business Started:
              7/31/2008
              Business Incorporated:
              7/31/2008
              Licensing Information:
              This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
              BBB records show a license number of C-9299 for this business, issued by Pinellas County Construction License Board

              These agencies may include:

              Pinellas County Construction License Board

              7887 Bryan Dairy Road Suite 133

              Largo FL 33777

              (727) 582-3100

              https://www.pcclb.com

              BBB records show a license number of C-10978 for this business, issued by Pinellas County Construction License Board

              These agencies may include:

              Pinellas County Construction License Board

              7887 Bryan Dairy Road Suite 133

              Largo FL 33777

              (727) 582-3100

              https://www.pcclb.com

              BBB records show a license number of C-10977 for this business, issued by Pinellas County Construction License Board

              These agencies may include:

              Pinellas County Construction License Board

              7887 Bryan Dairy Road Suite 133

              Largo FL 33777

              (727) 582-3100

              https://www.pcclb.com

              BBB records show a license number of LCT-09581 for this business, issued by Pasco County Construction License Board

              These agencies may include:

              Pasco County Construction License Board

              7530 Little Rd

              New Port Richey FL 34654

              (727) 847-8009

              https://aca3.accela.com/PASCO/

              BBB records show a license number of LTT-09582 for this business, issued by Pasco County Construction License Board

              These agencies may include:

              Pasco County Construction License Board

              7530 Little Rd

              New Port Richey FL 34654

              (727) 847-8009

              https://aca3.accela.com/PASCO/

              BBB records show a license number of SP14333 for this business, issued by Hillsborough County Construction License Board

              These agencies may include:

              Hillsborough County Construction License Board

              5701 E Hillsborough Ave Ste 1140

              Tampa FL 33610

              (813) 307-1787

              https://webapps.hillsboroughcounty.org/pgm/resources/onlineservices/contractors/

              Type of Entity:
              Corporation
              Alternate Business Name
              • Aisenberg Floor Group, Inc.
              Hours of Operation

              Primary

              M:
              9:00 AM - 5:00 PM
              T:
              9:00 AM - 5:00 PM
              W:
              9:00 PM - 5:00 PM
              Th:
              9:00 AM - 5:00 PM
              F:
              9:00 AM - 5:00 PM
              Sa:
              10:00 AM - 3:00 AM
              Business Management
              • Mr. David E. Eisenberg, President
              Contact Information

              Principal

              • Mr. David E. Eisenberg, President

              Customer Contact

              • Mr. David E. Eisenberg, President
              • Mr. Mark Eisenberg, Manager
              • Ms. Samantha Eisenberg, Office Manager
              Additional Contact Information

              Phone Numbers

              Read More Business Details and See Alerts

              Customer Complaints

              1 Customer Complaints

              Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

              File a Complaint

              Most Recent Customer Complaint

              04/24/2023

              Complaint Type:
              Order Issues
              Status:
              Answered
              I visited the store in late January, looked at some flooring, applied for financing. They came out and measured and I picked a sample I liked. I had purchased a home and was wanting to have flooring replaced and installed by mid February before I moved my furniture in. After I found a sample I liked, I was told that I would be contacted within a week for an install date. They said they could fit me in since it would be an easier job with no furnishings to move. I didnt hear from them and after 2 weeks I found another company to do the work. A few weeks later I saw a $3800 balance on my credit report and emailed twin brothers asking them why they charged me and asking for the charges to be reversed since they had done no work for me and I hadnt heard from them. The following day they called wanting to let me know that the floor it would be delivered the next week or the following week . I explained again that I hired someone else to do the work since I hadnt heard from them. They will not refund the charges and now Im $3800 in debt for nothing. I signed the application for credit online and theyre telling Synchrony the credit card company that I signed an invoice. They also provided Synchrony with an order for flooring that they claim was for me but I was told the flooring was in stock. They have contacted me saying they want to install flooring but I dont need any more new floors. I had the work done weeks ago. They charged me $3800 for nothing and I dont know how to convince them to reverse these charges since I have already purchased elsewhere. They mislead me when I applied for credit. I thought I was getting a credit card that I would use to pay for the floors when they were installed. I received the card but never activated it so it was quite a shock to see a $3800 balance on it.
              Read More

              Customer Reviews

              1 Customer Reviews

              What do you think? Share your review.

              How BBB Processes Complaints and Reviews

              Start a Review

              Most Recent Customer Review

              Jennifer H

              04/22/2023

              Beware. They charged me for flooring without my knowledge the day I picked out a sample. They neglected to contact me after they charged me until 5 weeks later when I disputed the charge. Now Im $3800 in debt to them plus Im paying the company that actually did the work. Instead of refunding the charges or apologizing for failing to contact me they continue to argue with me. They will not acknowledge that they failed to contact me or do any kind of work for me.

              Local BBB

              BBB of West Florida

              More Info on Local BBB

              BBB Reports On

              BBB reports on known marketplace practices.

              See What BBB Reports On

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