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ComplaintsforMansur-Handyman, LLC
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Complaint Details
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Initial Complaint
08/05/2022
- Complaint Type:
- Product Issues
- Status:
- Unanswered
ON 9/16/2020 HURRICANE SALLY HIT OUR AREA @ THE ADDRESS OF **** STATE HWY 81, PONCE DE LEON, FL XXXXX. DAMAGE WAS DONE BY THE HURRICANE, ROOF LEAKING. WE HIRED MANZUR HANDYMAN, LLC TO REPLACE THE ROOF AND DO REPAIRS TO THE INSIDE THAT WERE CAUSED BY THE LEAKING ROOF. WE GOT ALL HIS PAPERWORK TO MAKE SURE HE WAS OFFICAL. RIGHT AWAY THEY WERE ABLE TO REPLACE THE ROOF AND THEY BEGAN TO START ON THE INSIDE. THEY REPLACED THE WALLS WITH PLYWOOD AND THIS BEGAN TO WARP. I CALLED AND TOLD HIM THIS WAS NOT ACCEPTABLE AND HE SAID HE WOULD REPLACE AND CORRECT EVERYTHING. THEN COVID-19 HAPPENED AND EVERYTHING CAME TO A HALT. OUR INSURANCE CO. ASKED FOR RECIEPTS AND PERMITS AS THE WORK WAS BEING DONE. THE CONTRACTOR DID NOT PULL AND ROOF PERMIT OR HAVE ANY RECIEPTS. AFTER MANY CONVERSATIONS ABOUT THIS AND REPAIRS HE NEEDED TO MAKE. HE NEVER COMPLETED THE WORK ON THE INSIDE OF THE HOME AND HE STOPPED ANSWERING MY CALLS OR TEXTS. THE LAST CONTACT WITH THEM WAS 12/2/21. HE WAS PAID $6000.00 FOR NEW ROOF AND $4580.00 FOR ADDITIONAL WORK TO BE DONE ON THE INTERIOR OF THE HOME. BECAUSE THE MOLD IN HOUSE WAS NOT PROPERLY ADDRESSED, THE HOUSE HAS BEEN DEEMED AS A TOTAL LOSS BY THE INSURANCE CO. MY NAME IS ANETTE **************** OF ****** ******** WRITING THIS COMPLAINT FOR HIM. I MAY BE CONTACTED AT XXX-XXX-XXXX
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BBB Rating & Accreditation
This business is not BBB Accredited
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Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.