Skip to main content

Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Cookie Preferences

Many websites use cookies or similar tools to store information on your browser or device. We use cookies on BBB websites to remember your preferences, improve website performance and enhance user experience, and to recommend content we believe will be most relevant to you. Most cookies collect anonymous information such as how users arrive at and use the website. Some cookies are necessary to allow the website to function properly, but you may choose to not allow other types of cookies below.

Necessary Cookies

What are necessary cookies?
These cookies are necessary for the site to function and cannot be switched off in our systems. They are usually only set in response to actions made by you that amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not work. These cookies do not store any personally identifiable information.

Necessary cookies must always be enabled.

Functional Cookies

What are functional cookies?
These cookies enable the site to provide enhanced functionality and personalization. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies, some or all of these services may not function properly.

Performance Cookies

What are performance cookies?
These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not know when you have visited our site, and will not be able to monitor its performance.

Marketing Cookies

What are marketing cookies?
These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant content on other sites. They do not store personal information directly, but are based on uniquely identifying your browser or device. If you do not allow these cookies, you will experience less targeted advertising.

Find a Location

Panama Cool Heating & Cooling, LLC has 1 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.

    Business ProfileforPanama Cool Heating & Cooling, LLC

    Heating and Air Conditioning

    At-a-glance

    Customer Reviews

    This business has 0 reviews

    Customer Complaints

    1 complaints closed in last 3 years

    0 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Business Details

    Location of This Business
    816 Ohio Ave, Lynn Haven, FL 32444
    BBB File Opened:
    1/24/2023
    Years in Business:
    4
    Business Started:
    10/7/2019
    Business Started Locally:
    10/7/2019
    Business Management
    • Paul Albrecht, Owner
    Contact Information

    Principal

    • Paul Albrecht, Owner

    Customer Contact

    • Paul Albrecht, Owner
    Additional Contact Information

    Phone Numbers

    Email Addresses

    Website Addresses

    Industry Tip

    BBB Tip: Buying and servicing your heating and air conditioning (HVAC) systems

    Customer Complaints

    1 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    01/24/2023

    Complaint Type:
    Billing Issues
    Status:
    Answered
    On January 23, 2023 i received a phone call from " Paul" around 9:30 am asking for a $79.00 payment for a supposed invoice for panama cool from August 3, 2022. I told Paul that I was unaware of any invoice or outstanding charge and I hung up. I then received a text message asking for payment. I was not aware of any money due to this company, so I thought this must be a scam. I then called panama cool to ask if they had a Paul working for them and they said he would call me. He did call and said that panama cool came out and took pictures, provided no service but recommended a new unit, so I said this was a free estimate provided for a new HVAC. He continued to say I owed him $79.00, and said if I did not pay him now that he would place a mechanical lien on my property. I was still on the phone looking up what that was and I heard him tell his coworkers that " i was giving him the silent treatment ", I returned to the phone call and asked for his email. He provided it. I emailed him stating that no service was provided and only an estimate for a new unit was given and I was never aware of any $ 79.00charge and felt that he was being dishonest and unprofessional. Paul proceeded to ask for payment via three more emails even after I asked him to stop harassing me. I consider his actions and conduct of being intimidating and intentionally demanding to the point of unhealthy, hostile and offensive. Ridiculing me infront of his employees and continuing on when I told him I did not agree nor approve of any charge other than a free estimate ( again no work at all was done only pictures for an estimate was done) is much like a scam. I only agreed to a free estimate, no service was provided.To threaten a mechanical lein 6 months after the free estimate was provided is harassing, dishonest and fraudulent. The panama cool web site states they offer " free in person estimates " . This is what was provided and what was agreed to and i do not agree to a $79.00 charge . HELP!
    Read More

    Customer Reviews

    0 Customer Reviews

    What do you think? Be the first to review!

    How BBB Processes Complaints and Reviews

    Start a Review

    Local BBB

    BBB of Northwest Florida

    BBB Reports On

    BBB reports on known marketplace practices.

    BBB Business Profiles may not be reproduced for sales or promotional purposes.

    BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

    When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

    BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

    As a matter of policy, BBB does not endorse any product, service or business.