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ComplaintsforRyan D Sandlin Real Estate Appraiser
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Complaint Details
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Initial Complaint
07/08/2024
- Complaint Type:
- Product Issues
- Status:
- Answered
Business Invoice 246248. Service date 6/20/2024 Appraisal was ordered by lender using home buyer’s credit card information. Specific instructions were included on the appraisal order that it was not to be conducted until after a home inspection had been accomplished and results reviewed. Ryan D ******* Real Estate Appraising did not contact buyer, lender, or buyer’s real estate agent to determine status of inspection prior to appraisal. Appraisal was conducted before home inspection, and buyer was charged $650. After the home inspection took place, enough issues were found for buyer to terminate contract. Appraisal should never have taken place, and buyer should never have been charged $650.Business response
07/08/2024
The complaint is absolutely false. The complainant is not my client, and likely never saw the appraisal order. A note was sent to the client 06/18/2024 at 12;32 notifying of receipt of the appraisal order and notice that i was working to set the inspection. No mention ANYWHERE of needing to wait for a home inspection. Text message sent to the listing agent for access 06/18/2024 at 12:26. Response from listing agent was to proceed - NO MENTION of needing to wait for a home inspection. The complainant is likely misinformed and hopefully not completely fabricating the complaint, but the complaint is 100% baseless. The complainant never contacted out office to discuss displeasure of service, and has no grounds whatsoever on which to stand.
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Contact Information
Customer Complaints Summary
1 total complaints in the last 3 years.
1 complaints closed in the last 12 months.