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Find a Location

Her Majesty Services has 1 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

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    Business ProfileforHer Majesty Services

    Cleaning Services

    At-a-glance

    Customer Reviews

    5/5stars

    Average of 1 Customer Reviews

    Customer Complaints

    1 complaints closed in last 3 years

    0 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Products & Services

    This company offers cleaning services, residential & commercial cleaning, house cleaning, window cleaning, post-construction clean up, pressure washing services, and more.

    Business Details

    Location of This Business
    PO Box 948628, Maitland, FL 32794-8628
    BBB File Opened:
    9/26/2016
    Years in Business:
    10
    Business Started:
    4/14/2014
    Business Started Locally:
    4/14/2014
    Business Incorporated:
    4/14/2014
    Type of Entity:
    Limited Liability Company (LLC)
    Alternate Business Name
    • FL Home Maintenance, LLC
    Business Management
    • Ashley Williams, Managing Member
    Contact Information

    Principal

    • Ashley Williams, Managing Member

    Customer Contact

    • Ashley Williams, Managing Member
    • Jennifer Bowman, Managing Member
    Additional Contact Information

    Email Addresses

    Industry Tip

    BBB Tip: Cleaning services

    Customer Complaints

    1 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    08/27/2022

    Complaint Type:
    Service or Repair Issues
    Status:
    Unanswered
    Horrible and embarrassing and very unprofessional l was suppose to receive a deluxe deep cleaning package and what I got was unexplainable. The counter was left dirty there was no thorough wiping of the inside counters in which I was told they not supposed to do that anyway the tub was left dirty the patio had dirt and smut on the chairs that they were supposed to clean. It looked okay when I first walked in but when I really took a look at it I was surprised. A part of the counter was left untouched.After thinking about it.I was supposed to receive a cleaning on the patio that was left with a lot of dust and dirt on the ground of the patio That was supposed to be swept out and as they were about to leave I asked him are you going to wipe down my chairs so she went out and went down the chairs and I asked if she did the cabinets I was told later by the owner that they don't wipe off the inside cabinets I spent about an hour preparing taking everything out of my cabinets so they could clean it only to discover that that's something they're not supposed to do.When I brought to the attention that I was supposed to receive the deluxe cleaning one of the cleaners said they don't communicate with us and we didn't know that you were supposed to receive a deluxe cleaning.I should have known something wasn't right when they continuously respond to that late about follow-up appointments on the quoted price and explaining what I would receive for the cleaning. One of the owners was getting upset raising her voice when I was calmly trying to speak with her about the issue. I had a lady who cleaned my apartment in the past could do it in 3 hours spotless but the owner is telling me that it's a 6-hour job and that's why they couldn't complete the job! My apartment is 174 square foot. I told ththem to just take the money and go. I will never use their service ever again!!

    Customer Reviews

    1 Customer Reviews

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    How BBB Processes Complaints and Reviews

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    Most Recent Customer Review

    Alisha S

    5 stars

    10/11/2022

    Her Majesty Sevices was very professional when I had a problem they offered to come back out and fix the places that were missed. You don't see this anymore and I now have them come every other week.

    Local BBB

    BBB Serving Central Florida

    BBB Reports On

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