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Find a Location

EcoSun Homes, LLC has 2 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.
    • EcoSun Homes, LLC

      111 S Maitland Ave Ste 200 Maitland, FL 32751-5637

    • EcoSun Homes, LLC

      1057 Maitland Center Commons Blvd Maitland, FL 32751-7433

    Business ProfileforEcoSun Homes, LLC

    Home Builders
    Multi Location Business

    Current Alerts For This Business

    Advertising Review:

    In June 2023, BBB contacted the business regarding the following advertising concerns and requested substantiation; or if substantiation not available, to delete the statements in question from the business advertising.  To date the business did not respond.

    Advertised affiliations/memberships including:  WaterSense, NAHB, FHBA, BIA, HUD

    “EcoSun Homes + One Tree Planted”
    “We are honored to include supporting reforestation through One Tree Planted as an integral part of our business model.
    For the month of April, we pledge to plant 100 trees for every home sold!” (Shown at https://www.instagram.com/p/CrOQeTYufeN/)


    “EcoSun Homes is Florida's LARGEST zero energy home builder!”
    “Florida’s #1 Zero Energy Homebuilder!”
    “Did you know that we are Florida’s LARGEST net-zero energy home builder?”

    “Increase Your Home Value”
    “Low Maintenance”
    “Low Payback Period”
    “Guaranteed Performance”

    “Contribute to planting trees for every EcoSun home.”
    “Net-zero means that our home create more energy than they use, resulting in little to no utility bills!”

    “Save $$$ every month on energy bills”

    “AFFORDABLE ECO-FRIENDLY SMART HOMES”  
     “..Zero Energy Ready”
     “ECOSUN HOMES YEARLY IMPACT
    CARBON 6 TONS
    TREES SAVED 250
    ELECTRICITY $100”

     “Impact to Date
    1,867 Trees Saved
    69 Tons of CO2 Offset
    57 Pounds of SO2 Offset
    $13,443 Saved in Energy Bills”

     “Save The Environment”
    “Create Energy Independence”
    “Reduce Carbon Footprint”

     “OFFSET ATMOSPHERIC CARBON DIOXIDE PRODUCTION”
    REDUCE DIOXIDE POLLUTION
    SAVE TREES & REDUCE DEFORESTATION
    PROMOTE CLEAN ENERGY USE & LOWER ENERGY BILLS”

    “All EcoSun Homes are built to help reduce and offset carbon dioxide and sulfur dioxide pollution, promote clean energy use, and prevent deforestation by planting trees for every home we sell! We make it easy for you to make a difference while also benefitting from all our eco-friendly features.”

    “Help the environment by using renewable energy”

    BBB Code of Advertising:
    1. Basic Principles of the Code
    1.1 The primary responsibility for truthful and non-deceptive advertising rests with the advertiser. Advertisers should be prepared to substantiate any objective claims or offers made before publication or broadcast. Upon request, they should present such substantiation promptly to the advertising medium or BBB.
    1.2 Advertisements which are untrue, misleading, deceptive, fraudulent, falsely disparaging of competitors, or insincere offers to sell, shall not be used.
    1.3 An advertisement as a whole may be misleading by implication, although every sentence separately considered may be literally true.
    1.4 Misrepresentation may result not only from direct statements, but by omitting or obscuring a material fact.

    28. Objective Superlative Claims
    Superlative statements in advertisements about the tangible qualities and performance values of a product or service are objective claims for which the advertiser must possess substantiation as they can be based upon accepted standards or tests. As statements of fact, such claims, like “#1 in new car sales in the city,” can be proved or disproved.

    34. Claimed Results
    Claims relating to performance, energy savings, safety, efficacy or results for a product or service should be based on recent and competent testing or other objective data.

    36. Environmental Benefit Claims
    36.1 General Principles
    36.1.1 Advertisers should not make broad, unqualified general environmental benefit claims like “green” or “eco-friendly.”
    36.1.2 Advertisers must qualify general claims with specific environmental benefits.
    36.1.3 Advertisers must possess competent and reliable evidence (often scientific evidence) to support all environmental benefit claims. Qualifications for any claim must be clear, conspicuous and understandable.
    36.1.4 When an advertiser qualifies a general claim with a specific benefit, the benefit should be significant. Advertisers must not highlight small or unimportant benefits.

    At-a-glance

    Customer Reviews

    1.86/5stars

    Average of 14 Customer Reviews

    Customer Complaints

    31 complaints closed in last 3 years

    9 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Business Details

    This is a multi-location business.

    Find a Location

    EcoSun Homes, LLC has 2 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      • EcoSun Homes, LLC

        111 S Maitland Ave Ste 200 Maitland, FL 32751-5637

      • EcoSun Homes, LLC

        1057 Maitland Center Commons Blvd Maitland, FL 32751-7433

      Location of This Business
      111 S Maitland Ave Ste 200, Maitland, FL 32751-5637
      BBB File Opened:
      10/11/2018
      Years in Business:
      6
      Business Started:
      11/2/2017
      Business Started Locally:
      11/2/2017
      Business Incorporated:
      11/2/2017
      Licensing Information:
      This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
      Type of Entity:
      Limited Liability Company (LLC)
      Alternate Business Name
      • EcoSun Homes Central FL Studio
      Related Businesses
      Business Management
      • Kenny Avila, Customer Relations Manager
      • Shelby Burkes, Customer Service Manager
      • Rubi Akooka, President/CEO
      • Ronnie Bitman Esquire, Authorized Representative
      Contact Information

      Principal

      • Kenny Avila, Customer Relations Manager
      • Shelby Burkes, Customer Service Manager
      • Rubi Akooka, President/CEO
      • Ronnie Bitman Esquire, Authorized Representative

      Customer Contact

      • Kenny Avila, Customer Relations Manager
      • Shelby Burkes, Customer Service Manager
      • Ronnie Bitman Esquire, Authorized Representative

      Industry Tip

      BBB Tip: Find the right home builder for you

      Customer Complaints

      31 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Most Recent Customer Complaint

      05/10/2024

      Complaint Type:
      Service or Repair Issues
      Status:
      Unanswered
      Hybrid water heater in New constructionhome is not properly working have made numerous calls to the Project Manager ***** to have it fixed, they sent Aqua Plumbing to look at it and did not repair the issue I still have the Hybrid Water Heater displaying an error code of ECC, I have not been able tomake contact with anyone from EcoSun Homes, and as of this date ***** no longer works there so I dont have any clue as to how to get this repaired since Ecosun only gave us a 2 yr warranty on specific items the warranty company stated that it they did not offer that coverage since it is under the manufacturer warranty, so how do i get this resolved.?

      Customer Reviews

      14 Customer Reviews

      What do you think? Share your review.

      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      Derrick H

      1 star

      04/25/2024

      I purchased my EcoSun Home in February of 2021. I immediately starting having issues with the builder of not receiving smart home items I was promised. It took them 6 months to connect my solar, I have paid outrageous power bills my entire time here. $250 a month in the summer. The insulation is horrible in the attic. The 1.5 ton AC unit is way too small for the 1500sq ft home 6 months into owning the home, it was settling in the ground so hard it would wake us up out of our sleep. We had tiles crack through out the kitchen, they said nothing can be done unless you can fit a quarter in the crack. Well my garage floor cracked all the way through, as well as my patio and my driveway. Now 3 years into owning the home I have staircase cracks through the exterior walls of the home, cracking between the concrete blocks, and massive shear cracking on each side of my garage door followed by non stop erosion on the east side of the home followed with the insanely steep slope the built on that side that cant even hold grass. I also still have a massive cut out in my master closet filled with coiled up wire they promised a smart home application would go inside. Still nothing. I have been patient for 3 years and now my 3 year old house is essentially falling Eco Sun homes, please reach out to me and make this right so I can turn this review around

      EcoSun Homes, LLC Response

      04/26/2024

      We sincerely apologize for the challenges you've encountered. At Ecosun Homes, our dedication to providing outstanding customer service is unwavering. We adhere to stringent industry standards and ensure quality through thorough inspections by qualified third parties. For any warranty claims, please submit them through your 2-10 portal, and our team will promptly address them in the best possible manner.

      Local BBB

      BBB Serving Central Florida

      BBB Reports On

      BBB reports on known marketplace practices.

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