Business ProfileforAdventHealth Medical Group

Regarding ************************* 12-28-2004 date of service 9/6/2023 Acct number ********* *************************************** F/U visit. I received denial of payment notification from Advent Health regarding my son's follow up visit. First notice 11/2/2023. Second Notice 12/14/2023 Third notice 1//16/****. Each time I received a notice I called the billing **** at ************. Spoke with Chatera 12/13/2023. Spoke with ****** 1/5/****. Spoke with ***** today 1/30/24. Each time the Advent Rep has taken our correct insurance info and claimed they would resolve the issue. Each time the problem was NOT resolved. I received my third denial letter yesterday, Jan 29, ****. Today the Advent Rep tried to tell me the same as the other reps and take my insurance info. I explained, again, that I have given the correct insurance info each time. Two Advent Reps claimed it to be a BCBS issue. I have spoke with BCBS 3 times. There are NO claims submitted for 9/6/2023 from Advent health. BCBS has NO CLAIMS. Your rep today, *****, told me I have to call BCBS and ask for coordination of benefits. I did. BCBS stated again, there is NO claim submitted from Advent health. I WANT THIS RESOLVED!!!!! I tried to get BCBS to call your billing ****. Advent health took the insurance info, again, but would not speak further with *** from BCBS. Today, BCBS told me that one of their Reps would look in to this and call me back. I'm still waiting. Our BCBS ID: EOVM ******** group: ***** PLEASE FIX THIS BILLING PROBLEM!!!!!I have been to Advent Health many times. THIS PROBLEM MAKES ME NEVER WANT TO RETURN. I give your billing **** an F