Business ProfileforArtco Paint & Pool Co

I purchased my property on June 2, 2023. The previous homeowner shared with me that he used ArtCo Pool to maintain the pool. I signed a new contract to continue services a few days after closing on the home. On July 26, I had to have an air to water AC unit repaired. This unit release water via a hose and needs to run in order to allow the water to be expelled from the unit. The water hose was connected to a new pipe and initially the hose was put in the pool to allow to use some of the water to refill the pool. The next day the pool was serviced by the ArtCo technician. They left no notes and made no call to tell me that they had turned off the hose. As I have not moved into the house I was not there to see that the water was not running. On Saturday, July 29 I arrived to the house to find that the AC was not working. The earliest I was able to get the AC person to repair the unit was Monday, July 31. When the AC repair man arrived he explained someone turned off the hose which caused the water to back up and overheated the pump to the point where the pump motor was burnt out. This resulted in a $1500 repair. I called the ArtCo management and requested their assistance in paying, even partially, for the repair caused by their technician turning off the hose. I explained that I had not been contacted, that no notes indicated what they had done, and that the repair was substantial enough it was not something I felt was fair for me to have to pay for since it was related to their work. They have refused to refund me and claim that they do not need to notify home owners if they turn off hoses, not even in the notes of their reports that they send to home owner. I am seeking reimbursement for the $1500 repair caused by ArtCo's technician turning off something without communicating to me the homeowner.