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          Find a Location

          Concord Rents has 90 locations, listed below.

          *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

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            Business ProfileConcord Rents

            Property Management
            HeadquartersMulti Location Business
            BBB accredited business
            The Complaints and Reviews shown on this HQ profile may have been submitted against either the HQ itself or one of the corporate-owned locations found under "Find Locations".

            Contact Information

            2605 Maitland Center Pkwy Ste A

            Maitland, FL 32751-4135

            Get Directions
            Visit Website
            (407) 741-8600

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            Customer Reviews

            1.19/5

            Average of 70 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            272 complaints closed in last 3 years

            74 complaints closed in last 12 months

            Read ComplaintsFile a Complaint

            BBB Rating & Accreditation

            BBB accredited businessA+

            Accredited Since: 8/14/2017

            Years in Business: 31

            Customer Reviews are not used in the calculation of BBB Rating

            Overview of BBB Rating

            Related Categories

            Products & Services

            This company offers full service property management. Apartment community offering Affordable Housing. Apartment Rentals

            Business Details

            This is a multi-location business.

            Find a Location

            Concord Rents has 90 locations, listed below.

            *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

              Please enter a valid location.
              Headquarters
              2605 Maitland Center Pkwy Ste A, Maitland, FL 32751-4135
              BBB File Opened:
              2/1/1997
              Years in Business:
              31
              Business Started:
              1/1/1993
              Business Started Locally:
              1/1/1993
              Accredited Since:
              8/14/2017
              Licensing Information:
              This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
              Alternate Business Name
              • Town West Senior Living
              • Hertitage Commons
              • Concord Management, LTD
              • Hammock Harbor
              • Malabar Cove
              • Wickham Club
              • Club at Eustis
              • Cove at Lady Lake
              • Harbor Vista Condos
              • Lakeside Retreat at 27
              • Rolling Acres
              • Southwinds Cove
              • Spring Lake Cove
              • Belle Isle
              • Berkshire Club
              • Country Gardens
              • Dean Woods Place
              • Waterford East
              • Vista Pines
              • Fountains At Millenia
              • Ameila Court At Creative Village
              • Boca Palms
              • Brentwood Club On Millenia
              • Cape Morris Cove
              • Covington Club
              • Fountains At Lingo Cove
              • Fountains At Pershing Park
              • Fountains At San Remo Court
              • Heritage Park
              • Garden Park
              • Howell Branch Cove
              • Goldenrod Pointe
              • Lake Sherwood
              • Marbella Pointe
              • Moss Park
              • Lake Harris Cove
              • Lexington Court
              • Landstar Park Apartments
              • Mystic Cove
              • Lee Vista
              • Newport Sound
              • Oviedo Town Centre
              • Retreat at Valencia Apartment Homes
              • Osceola Pointe
              • River Ridge
              • Saxon Cove
              • Summer Cove
              • Taylor Place
              • The Glenn On Millenia Blvd.
              • Uptown Maitland
              • The Landings On Millenia
              • WaterVue at Longwood
              • Westwood Park
              • Trails At Loma
              • Vineland Landings
              • Reserve At Orange City
              • Parc Hill
              • Parc Hill Senior Living
              • Lake Sumter Apartments
              • Lake Sumter Reserve
              • Lake Sumter Senior Living
              • Clyde Morris Landings
              • Clyde Morris Senior Living
              • Enclave At Alafaya
              • Venue At Viera Senior Living
              • Concord Court At Creative Village
              • Regetta Bay
              • Cape Morris Townhomes
              • Eudora Reserve
              • Wildwood Preserve Apartment Homes
              • Osceola Bend Apartment Homes
              • Marbella Cove
              Business Management
              • Marsha Williams, Executive Assistant
              Contact Information

              Principal

              • Marsha Williams, Executive Assistant

              Customer Contact

              • Marsha Williams, Executive Assistant
              Additional Contact Information

              Fax Numbers

              • (407) 302-9335
                Other Fax

              Phone Numbers

              Website Addresses

              Read More Business Details and See Alerts

              Industry Tip

              BBB Tip: Property management

              Customer Complaints

              272 Customer Complaints

              Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

              File a Complaint

              Most Recent Customer Complaint

              07/19/2024

              Complaint Type:
              Product Issues
              Status:
              Resolved
              Was scheduled to move into an apartment at ******* at ******** on 7/12/24. A week before on the 7/3 I received a welcome letter for a 12mo lease but I requested a 7mo lease as Im moving out of state at the beginning of next year. I pointed out the mistake and I was told it wouldnt be a problem they will change it and send it right back out. I get a phone call a couple days later on 7/5 telling me they are not accepting 7mo leases. This going into the weekend leaving without a place to stay I have to find something quickly. I have receive no further communication from them until I ask for a refund of my security deposit. At which point they tell me they will CHARGE ME $350. What!!? At this point I ask to speak to whoever is in charge(Hiralee?) and they apologize for what happened but have to get an approval from their district manager to refund the full $1200. Its now a week later and I havent heard from anybody concerning the matter. Again I only receive communication back when I reach out and I keep getting the run around. I want this resolved now. I need that money back now Im out over $2400 paying 2 deposits when I should already have my $1200 back from ConcordRent since this happened 2 weeks ago
              Read More
              Read 271 More Complaints

              Customer Reviews

              70 Customer Reviews

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              How BBB Processes Complaints and Reviews

              Start a Review

              Most Recent Customer Review

              Kaniya G

              07/16/2024

              No one responds of pick up the phone at their ************** location. I dont even stay there but was interested in touring the property. Emailed them and called everyday during business hours. I also emailed the *** and Vice President they dont respond either. From reading the reviews it seems its a bullet to dodge.

              Concord Rents Response

              08/01/2024

              While researching **************** attempts to contact the community, we did not find any voicemails or other messages. Our site team attempted to contact her via phone on Monday, 07/15/24, upon receiving the BBB email, there was no answer, so he left a voicemail. She returned the call the next day, Tuesday, 07/16/24, and spoke with our Leasing Professional. Unfortunately we did not have anything available within her timeframe, so she was placed on the waiting list and informed about our other properties.On 07/18/24, I personally called and spoke with ************. It seems she was originally confused about the appointment time or possibly visited on a Wednesday when the hours are by appointment only. I invited her for a tour, and she confirmed she would come on 07/19/24 at 5:00 PM. During our conversation, I helped her determine the bedroom size and timeframe she needed to see if we could secure a unit for her. If ************** could not accommodate her desired move in date, I suggested a sister community nearby within her price range. I apologized for the initial confusion in reaching someone on the site and offered my assistance in finding housing for her and her family. She seemed receptive and appreciative. We hope to welcome the Gray family to their new home in the near future.
              Read 69 More Customer Reviews

              Local BBB

              BBB Serving Central Florida

              More Info on Local BBB

              BBB Reports On

              BBB reports on known marketplace practices.

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