Customer ReviewsforOff Lease Orlando LLC

I went in looking for a car under $5k. They sold both cars I was going to look at before I even got there. One of which I had a literal test drive appointment for and told them I was running late due to the rain being so bad my partners car kept hydroplaning. I will not die to get to a test drive. Sorry. So we were late, they said no problem. Proceeded to sell the car. Then told me they had another car in the same price range. (It was over 10k) but when I looked at the window that said 20+k they told me that's not their price and ignore it. Funnily enough, after reading the contract in its entirety (which I didn't have time to do when I got the car and they never printed my papers or emailed them to me even when I asked several times) I owe them 21k when I'm done with a SIX YEAR PAYMENT PLAN. I'm livid. That was NEVER discussed. Actually I was told I'd pay 10k. Cool. Car still isn't worth but maybe 5-6k but I'm desperate so whatever. Never ever is a 2015 worth $21,000 from a used lot. On top of that, it's got several issues popping up and I'm awaiting a **** inspection. They told me I have no warranty with them yet they told me I did before I signed. Yet they're telling my mother I do? But they told my roommate only my engine and transmission are covered? What is it offlease? So prideful to say you're a transparent dealer. You aren't. You've lied and lied and lied. And when I asked for the contact information for the dealerships legal representative, you told me it's your personal business (mind you you hung up in my face 3 times by this point) and told me to never call back (hence my roommate and mother having to call to try and get ahold on my contract). I am looking for an attorney to sue. I'm young but that doesn't mean you get to abuse me. You lied and lied and coerced and tricked me into a lease I never agreed on. I'm disgusted.

Terrible experience , They quoted me prices over the phone. After driving 2 hours they increased the price by almost $3,000 for after market accessories that were not disclosed and $3,000 in dealer fees. The staff I worked with were ******, ***** and a sales manager by name of ajay or ***. Refused to return phone calls. Very dishonest and misleading. They call themselves the transparent dealer but they are anything but that.

They did not answer the phone of several calls and they did not return phone calls.

The sales was great, but it all went downhill after that. If you are not a ******* resident, avoid this dealership!!! They charged me the Georgia rate, 8%, for taxes because I am a Georgia resident. When I called later and tried to find out when the paperwork and taxes would be sent to Georgia, their finance person, **, told me the car would be registered in *******. ******* tax rate is 6% which is lower than what I was charged. I tried to explain that the car needed to be registered in Georgia, since I am not a ******* resident. Over the course of several phone calls trying to get AJ to understand, ** told me they were going to mail me a ******* tag and registration and as far as he was concerned, they have fulfilled their part of the process. The tag gets here and I take the paperwork and registration to the tag office here in Georgia. They say that the dealer was wrong in the process. The paperwork and taxes should have been mailed to Georgia since I paid the Georgia tax. So, because of AJ, I had to also pay the Georgia tax to register the car where I lived. A simple change of address on sending the paperwork and taxes to Georgia would have cost the dealership nothing. RUN FROM THESE PEOPLE IF YOU ARE NOT A ******* RESIDENT!!!

The sales was great, but it all went downhill after that. If you are not a ******* resident, avoid this dealership!!! They charged me the Georgia rate, 8%, for taxes because I am a Georgia resident. When I called later and tried to find out when the paperwork and taxes would be sent to Georgia, their finance person, **, told me the car would be registered in *******. ******* tax rate is 6% which is lower than what I was charged. I tried to explain that the car needed to be registered in Georgia, since I am not a ******* resident. Over the course of several phone calls trying to get AJ to understand, ** told me they were going to mail me a ******* tag and registration and as far as he was concerned, they have fulfilled their part of the process. The tag gets here and I take the paperwork and registration to the tag office here in Georgia. They say that the dealer was wrong in the process. The paperwork and taxes should have been mailed to Georgia since I paid the Georgia tax. So, because of AJ, I had to also pay the Georgia tax to register the car where I lived. A simple change of address on sending the paperwork and taxes to Georgia would have cost the dealership nothing. RUN FROM THESE PEOPLE IF YOU ARE NOT A ******* RESIDENT!!!