Business ProfileforAnswering Service Care, LLC

While I usually avoid giving negative feedback, I need to share my recent frustration with this service.Right from the start, the phone number they provided me kept getting "robo calls" and calls that hung up right away, the problem is that they would charge me for 1 minute every single time that a someone/a robot would hang up instantly. This might not seem like a lot, but after the first month, I had 30 minutes worth of instant hangups. When I talked to them about it, they said I could pay $12 extra each month for a robo call blocker. But when I checked my phone logs, most of the calls weren't even coming from my business phone line. It seemed like the calls were being made to the number they gave me, and they were charging me for all the calls that weren't routed from my business number. It felt like they created a problem just to sell me a solution.When I spoke with ***** over the phone regarding this issue, she did suggest trying out another phone number to potentially resolve the problem. However, I declined the offer since they didn't propose refunding the money spent on the spam calls. And I didn't want to continue using the service for another month only to be charged for calls that aren't coming from my business phone number once again.When I tried to cancel the service, they told me "Per our Terms and Conditions, we do require a billing calendar's month notice so your account will be canceled and terminated 04/30/2024. The final invoice will be dated 03/15/2024 unless you incur overages during the Service Period of 04/01-04/30/2024." I had to give a full month's notice or they'd charge me for another montheven though I wouldn't be using their service. This practice reeks of deception and undermines trust in their business ethics.Overall, I'd suggest staying away from this company. The low starting price might seem appealing, but they find other ways to make money from you, and it's not worth the hassle.