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ComplaintsforEdwood Design Inc.
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Complaint Details
Note that complaint text that is displayed might not represent all complaints filed with BBB. See details.
Initial Complaint
09/18/2021
- Complaint Type:
- Billing Issues
- Status:
- Unanswered
On March 5, 2021 I was referred to Wood Work Plus aka Edwood Design by decorator ***** ********* ***** provided me with proposal from Wood Work Plus. On May 28, 2021 I gave ***** ******** check for $5600.00 payable to Wood Work Plus (check attached) Company owner ***** ******* was onsite and company began work on June 9, 2021. The portion of the work that was completed was done extremely poorly. I have attached pictures of crack in tile and cracks in grout. In addition, material used to seal shower floor is unacceptable. I had many unreturned texts and no shows from ***** between June 14 and July 13. Despite texts to ***** ******* and ***** ******** I have not received any communication since July 14th. Based on the information above and attached documentation, Wood Work Plus aka Edgewood Design has failed to meet job outlined in proposal. The bathroom was left defective and unusable. It was necessary to hire a new contractor to fix mistakes and finish job.
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Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.