ComplaintsforPro se doc prep LLC
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Complaint Details
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Initial Complaint
09/15/2023
- Complaint Type:
- Product Issues
- Status:
- Answered
I hired these services to help with court matters. I paid her a month ago and mailed two affidavits to which she said she never received. When I started asking questions she got silent. It’s a scam. I asked for a refund because I need to hire a lawyer and she said her services were no refundable. None of the documents she gave me have that anywhere. I asked her to send me a copy and she refused.Business response
10/02/2023
****** reached out to me, requesting services. I have never received her affidavit of non attorney disclosure. Per my attorney i must have the original before releasing documents to clients to cover the liability of the company. ******* documents are completed and i can provide those to her if she can get me the affidavit. There is no scam, I just can not release documents without that paper per my attorney. After docuents were prepared then she reached out stating she no longer needed the documents that she now needed to file for bankruptcy. This was once the documents had been completed. Please request my non attorney affidavit to be completed and provided to us so we can get her documents to her. If she chooses not to use them, that is completely up to her, however our job is to provide the service to her and that we can do.
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Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.