Business ProfileforChristian Care Ministry, Inc.

My experience as a Medi-Share member is that providers who accept this plan are few and far between. They tried to send me to a plastic surgeon for my son's ENT provider. I have submitted out of pocket expenses that they refuse to apply to our maximum, but providers who accept medi-share are pretty nonexistent. I had no issue talking with a person before I joined Medi-Share, but now it's a ridiculous amount of time before I can get any assistance. When I do connect to a human, I'm quickly transferred "to another department" that ends up being AI computerized system. Even providers on Medi-share directory do not accept this plan. It's sad, really. I am planning to switch to CHM to use my own providers. CHM monthly expense is less than what I am paying for medi-share, and especially when I combine all I'm forking over out of pocket that's denied as value with my Medi Share plan. Additionally, our region's only children's hospital is deemed by Medi-Share as out of network. If I have to take a child to a hospital for an urgent situation, Medi-Share has been unable to advise where to go. Children's hospitals are specialty, and it's abysmal that Medi-Share does not recognize this.

Hello ******, Thank you for voicing your concerns, we understand how frustrating this must be. We'd like to clear up some confusion. Medi-Share has two primary preferred provider (PPO) organizations that members can utilize depending on their location. Membership in a PPO allows Medi-Share membersto benefit from quality medical care at discounted prices for medical events that are eligible for sharing. The two PPOs that Medi-Share members have access to are either ******************* System or First Health. For clarification, information in provider directories is provided by and updated by the network and not by Medi-Share. Sometimes a doctor or facility will drop from the network and does not inform the network. Medi-Share can still process bills from providers that are not in network; if there is an out-of-network penalty associated with the provider visit, the penalty can be waived in certain circumstances. When calling providers, the best person to speak with to confirm network participation is a billing supervisor or office manager. Schedulers or pre-registration personnel may not be aware of Medi-Share or of its PPO participation. When submitting bills, industry standardized medical billing forms with proper coding are required to process charges as per Medi-Shares member-voted guidelines; this ensures that Medi-Share members are sharing (or not sharing) in needs that follow the guidelines. Please reach out to the individual assigned to your case with any questions or comments. Thank you very much!