ComplaintsforDriveline Works
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Complaint Details
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Initial Complaint
03/27/2024
- Complaint Type:
- Delivery Issues
- Status:
- Answered
Ordered and paid in full $4535 **** 60 and driveshaft package. 42 weeks later, I've received nothing and now he's dodging my phone number and emails. Below are all the emails saying when it will be received. I have an entire log of this since the first lie. Note the dates spread over the last 42 week timeframe. This only allows enough characters to show his emails with shipping promises. Advertised and confirmed via phone. 6 week delivery time.Invoice #******* Invoice Date06/12/2023 Due Date07/28/2023 ***************** Thu, Aug 31, 2023, 2:11PM Hello= hope to have it out of here at the end of next week- any questions pls dont hesitate to ask- *** Driveline Works Mon-Thurs 10am-6pmother days ******* on ***************** Oct 26, 2023, 1:26PM Hello- the carriers have rescheduled pickup for mid next week. providing they confirm- if not, it will be within a few days of that- when it goes out, we will u ***************** Nov 28, 2023, 2:12PM Hello - will be shipping out sometime next week- with the holidays upon us the carriers will be picking up sometime between Wednesday and Friday of next week. ***************** Jan 11, 2024, 5:18PM Hello - your order is booked to ship at the end of next week. We are sorry about the delay but it will be on board at the end of next week. Any questions please ***************** Jan 18, 2024, 3:28PM Hello- your pickup number is AEA1064420 via Unishippers- it is currently awaiting pick up- when it is picked up we will follow up with you. please note belowBusiness response
04/01/2024
Hello and good afternoon - as you have presently shown in your "evidence", no one is dodging your phone calls and emails- if you call our phone it says to email and someone will get back with you shortly. We did that too- Sorry we missed your phone call the other day but I did call back your buddy ***** and relayed to him that we are shipping this out at the middle of this week-period... like I explained to him, it will certainly be out this week. Also you do not need to have your friends, wives, or dog call us to mask your identity regarding the subject matter you're calling about. I also emailed you back explaining that it will most certainly be this week and apologize to you multiple times. I'm sorry that's not good enough for you and that you state that we did you wrong but we did not- we are just plain batshit crazy busy here and sometimes things get pushed to the side. I am making a point to get this off to you this week so we will be done here and don't have to listen to this nonsense about how we are trying to rip you off because that's ********. Too much drama- that's what this Society subscribes to. Also, that pickup number is still valid and will be used, and we will forward you the tracking and instructions after the pickup. Thank you and kind regardsInitial Complaint
01/01/2024
- Complaint Type:
- Service or Repair Issues
- Status:
- Answered
14 March 2023 ordered a 69 B body axle package for $3724.00 and the due date was to be 4/28/23. I have a invoice stating paid in full. On 7 July 23 I spoke with *** and was told the product was going out in 5 to 7 days. I tried calling on the 8th and the 13th of September. His voice mail stated you could only reach him by email. I sent an original email on the 6th and also another on the 23rd. Finally received an email from *** on the 30th of September saying my email went to his spam folder and he needed more information as he was on a new system. I have sent him all info needed in a new email the 30 September and the 5th of October and the 5th of November. Still no contact. On the ************************************************************************************************************* any kind of contact from the man. I have no way to contact him as he is avoiding any kind of contact. Right now I want what I ordered or just give me my money back as I can see other places are having the same issues that I am.Business response
01/10/2024
WE have responded and sent merchandise via Tforce freight ********* ORO on Tuesday, 1/9/23..
we apologize for the delay and wish you many happy years of enjoyment with our product.
Initial Complaint
02/06/2023
- Complaint Type:
- Product Issues
- Status:
- Unanswered
Sept 2021 - I paid in full $14,299.00 for a 440 Stroker Engine PKG. Was told 16 weeks, then told 6 months. Many excuses. Was told he was working on it. Told it was almost done. Told he would update me weekly. Was told he would send the fuel injection in December. Was told I would have my motor no later than the end of January. Haven't received anything. Highly disappointed in his business practice. VERY UNPROFESSIONAL. Now 17 months later I still have no product and Joe will not answer my calls or emails.Initial Complaint
11/09/2022
- Complaint Type:
- Product Issues
- Status:
- Resolved
On May 9, 2022 we purchased a A BODY PERFORMANCE AXLE PKG 3.55 4"BP DRUM in the amount of $3,294.00 and we paid for it through Payments Hub. We have been constantly trying to get in touch with this person about our product and he keeps telling us he has sent it; however, we have not received our product and now they are no longer answering our emails or phone calls. We purchased this through******however, the seller is not correctly selling products on****** I reached out to******and they could not assist me. Could you please help us?Business response
12/21/2022
Consumer Response /* (2000, 8, 2022/12/02) */ ---------- Forwarded message --------- From: ************************************** Date: Fri, Dec 2, 2022 at 9:59 AM Subject: Re: BBB Complaint Case# ****************************************** To: Better Business Bureau********************, Better Business Bureau <************************** Hello We have heard from the company and received our product
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Customer Complaints Summary
4 total complaints in the last 3 years.
2 complaints closed in the last 12 months.