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ComplaintsforPrice Pest Control
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Complaint Details
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Initial Complaint
03/28/2022
- Complaint Type:
- Product Issues
- Status:
- Answered
I hired this company for weed control especially dollar weeds. They sprayed about 2 weeks ago and charged me 70 and made me sign a contract for 1 year . The yard looks EXACTLY the same, not 1 single weed died. The manager called with many excuses and said will not refund my money even though the job was not done properly . He blamed it on rain , However my other property whom I used another company , did kill the weed so its all excuses. I want a 70 refund to hire another company and my contract terminated . This company clearly knows nothing about weed control and has horrible customer service.Business response
05/06/2022
Business Response /* (1000, 5, 2022/04/19) */ Our lawn care and weed control agreements are one-year agreements, which is standard for the industry. We performed the initial lawn and weed control service for this customer on March 15, 2022. The customer called into our office to cancel service on March 28, 2022, which is prior to our customary no charge, two-to-three-week follow-up service. As per our agreement, we have a guarantee of satisfaction, in which we will provide all necessary services to correct the problem at no additional charge. The customer did not allow us to perform the follow-up service nor any additional service to satisfy the concern. In good faith we will refund the customer the initial charge of $70.00. Please call our office to arrange the refund.
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This business is not BBB Accredited
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Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.