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Complaint Details
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Initial Complaint
10/13/2022
- Complaint Type:
- Service or Repair Issues
- Status:
- Answered
Date 4/11/2022 Best pools of Brevard installed pool and decking with resurface to existing decking. The resurfaced decking had hollow spots from sitting water during install and has caused chipping on the surface within weeks. supplied pictures of the issue to the company and was promised a scheduled repair. The repair has never happened, after multiple calls to the company with all promises but no action. It's been several months now with no repair attempts made by the company. please help!Business response
11/28/2022
Business Response /* (1000, 8, 2022/10/31) */ We are in communication with the homeowner. We are attempting to get the paint from the subcontractor and will perform the task ourselves, as the subcontractor was adversely affected during the hurricane. We are attempting it this week (if we can get the paint).
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Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.