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ComplaintsforABS Plumbing & Drain Cleaning LLC
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Complaint Details
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Initial Complaint
11/17/2023
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
On or about 11/9/21 I purchased a 900 gallon septic tank, 500 sq ft drain field with 3 hall offs and 4 loads of sand. Roughly 6 months ago my drain field failed and I called ABS to my house to assist and they told me I have biomat clogging my system and to give them a call when Id like to purchase a new drain field. They dug a little trench to allow sewage water to run out into my yard. I called the **** of health and a county inspector came out to my residents and collected a soil sample from under my drain field for testing. The conclusion of the tests resulted in a letter from the county explaining how the sand used was not suitable for drain field construction and that the soil sample was VERY, VERY REACTIVE to the *** fizz test. *** called ABS dozens and dozens of times to only hear that they need to check into having a second opinion to verify the test results but has NEVER answered the phone since. Ive gone in person and the desk girl just said that shes sorry and that she tells **** and ***** that *** been calling and showing up. Ive called other septic companies and they mention a pit that was selling bad sand and that they fixed their customers stuff but because Im a 100% disabled Combat Veteran with a traumatic brain injury, they think its okay to ignore me while my family, service dog and my chickens are exposed to hazardous waste water. I have the email chain from me to ABS plumbing and septic, me to the county, phone records and test results. I dont trust them to fix it as they are doing bad business!
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Contact Information
Customer Complaints Summary
1 total complaints in the last 3 years.
1 complaints closed in the last 12 months.