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Find a Location

Dolfun Tours has 4 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.
    • Dolfun Tours

      280 Concord Way Melbourne, FL 32940-7727

    • Dolfun Tours

      41 E. Eau Gallie Blvd, Satellite Beach, FL 32937

    • Dolfun Tours

      1399 Banana River Dr Indian Harbour Beach, FL 32937-4408

    • Dolfun Tours

      4399 N Highway US 1 Melbourne, FL 32935

    Business ProfileforDolfun Tours

    Tour Operators
    Multi Location Business

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 1 Customer Reviews

    Customer Complaints

    1 complaints closed in last 3 years

    0 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Related Categories

    Business Details

    This is a multi-location business.

    Find a Location

    Dolfun Tours has 4 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      • Dolfun Tours

        280 Concord Way Melbourne, FL 32940-7727

      • Dolfun Tours

        41 E. Eau Gallie Blvd, Satellite Beach, FL 32937

      • Dolfun Tours

        1399 Banana River Dr Indian Harbour Beach, FL 32937-4408

      • Dolfun Tours

        4399 N Highway US 1 Melbourne, FL 32935

      Location of This Business
      280 Concord Way, Melbourne, FL 32940-7727
      BBB File Opened:
      2/11/2015
      Years in Business:
      9
      Business Started:
      2/11/2015
      Contact Information

      Principal

      • Bob Ballinger, President

      Customer Contact

      • Bob Ballinger, President
      Additional Contact Information

      Email Addresses

      Customer Complaints

      1 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Most Recent Customer Complaint

      07/15/2022

      Complaint Type:
      Product Issues
      Status:
      Answered
      Small purchase but I believe this guy is scamming people. Reading the same thing that I just experienced all over his ****** reviews. So for that alone, I'm taking the time to report him. I purchased a 90 minute river tour for 2 through ******* for $34 at the end if May (I believe the 31st) 2022. I called both numbers listed on his website, no answer. I emailed him. He got back to me and told me I can see his available dates to book the tour on his website. Went to the website, tried to book with my *******, you can't book with a ******* on his website. Pretty sure, as a business owner, he knows that. Called him back, sent an email. His 800# service finally got back to me and I tried to book with them. To book with them, you have to open the voucher which makes it void of cancelation. The 800# representative said they "couldn't find" my voucher. Emailed him again, giving all the information the 800# representative told me to give- dates desired for tour, name of parties attending, phone numbers, attached ******* voucher, email addresses. No response. Called, called, called. No one picks up the phone. Decided to check ****** reviews for this business and multiple people are saying the same thing. I want my money back.
      Read More

      Customer Reviews

      1 Customer Reviews

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      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      Maureen R

      1 star

      10/24/2021

      If I could give zero stars I would. This company is a scam. I have been trying to contact them for several days via emails, phone calls, voice mails and no one replies/responds in regards to my issue. The voice-mail recording is over 10days old giving the next available date for a Dolphin tour on 10/15. Today is 10/24. I have called their "reservation staff" at a different phone number and they are absolutely no help ; said they weren't affiliated with Dolfun tours then changed their whole story once I said I'm contacting the BBB. Do not buy *******, do not buy tickets for this company. They obviously don't care about their patrons or the health and safety of the passengers not responding to any communications regarding rescheduling a reservation due to illnesses and not wanting to get anyone else sick.

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