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Business Profile

Internet Marketing Services

Western Bid, Inc.

This business is NOT BBB Accredited.

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Reviews

This profile includes reviews for Western Bid, Inc.'s headquarters and its corporate-owned locations. To view all corporate locations, see

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Western Bid, Inc. has 3 locations, listed below.

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    Customer Review Ratings

    2

    Average of 12 Customer Reviews

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    Review Details

    • Vitali K

      Date: 03/16/2025


      Western Bid has been an absolute game-changer for my e-commerce business in Ukraine. Their fulfillment center in Miami operates with exceptional efficiency, ensuring my packages are processed and shipped quickly without any delays. The level of professionalism and reliability they offer is unparalleled—I never have to worry about lost shipments or errors. Their customer service team is always responsive and helpful, addressing any inquiries promptly. Additionally, their payment processing system integrates seamlessly with my Shopify store, allowing me to accept payments with ease and confidence. Thanks to Western Bid, I can focus on growing my business, knowing that logistics and transactions are in expert hands. I highly recommend them to any international seller looking for a trustworthy partner!

    • Olga S

      Date: 03/11/2025

      Very impressed with the product and how quickly it arrived from overseas. Everything was exactly as described, and the quality is fantastic. Highly recommend!

    • Hank M

      Date: 12/24/2024

      Hank M

      Date: 12/24/2024

      ***** customer service, dont do business with this company for any products

      Western Bid, Inc.

      Date: 03/11/2025

      I'm sorry to hear you had such a negative experience. If you're comfortable sharing more details about what happened with their customer service or any specific issues you encountered, I could provide more tailored advice on potential next steps.
      Poor customer service can be frustrating, especially when you're trying to resolve a problem with a purchase. Your warning to others about avoiding this company is noted and may help others make informed decisions.
      If you're still having issues with this company, you might consider:
      Reaching out to their management or escalation team
      Filing a complaint with consumer protection agencies
      Leaving detailed reviews on multiple platforms to share your experience
      Pursuing a refund through your payment method if applicable
      Would you like suggestions for any specific aspect of dealing with this situation?

    • Andrew M.

      Date: 06/26/2024

      I received a package from this company which is headquartered out of *******. It was a soft plastic mailing envelope with a description of "leather sheath". Item was black leather about 12 inches long. It has a pocket with a flap and a leather strap to secure contents and the flap. I do not know what this item is nor did I make any such order(s) from any of the companies they represent (i.e. ***** ****, or ********** No paperwork or invoice was included in the mailer to see who originally ordered this. They would not reply/answer email or their company phone at the ******* location.

    • Brian H

      Date: 02/11/2024

      Brian H

      Date: 02/11/2024

      I ordered an engraved dog collar and received a shipping notification on December 10th. It is now mid February with no product being delivered. The carrier still shows they are waiting for the product to be dropped off I've contacted them several times and each time they promise something that never happens. First it was wait a little longer, then we'll send a replacement ( when I asked for a tracking number they gave me the original again), then it was a refund that I never received. PayPal handled the transaction and they closed the case as soon as they received the tracking number that was never dropped off. Etsy is no help because I used PayPal. I've asked again for a refund and they aren't even responding at this point. Seems to be a scam.

      Western Bid, Inc.

      Date: 03/11/2025

      Thank you for bringing this to our attention. We apologize for the frustration you experienced with your order.
      I wanted to clarify that a full refund of $21.59 USD was processed on February 12, 2024 through ******, and the dispute (ID: ******************* has been closed. This information should be visible in your ****** transaction history.
      We understand the disappointment of not receiving your engraved dog collar as expected, and we sincerely apologize for the shipping issues and communication problems you encountered. If you have any further questions about the refund or would like to try placing a new order, please contact us directly.
      We value your feedback and have taken steps to improve our shipping and customer service processes to prevent similar situations in the future.

    • Michael M

      Date: 01/24/2024

      Michael M

      Date: 01/24/2024

      After waiting nearly a month after purchasing a 5ft dog leash that aren't actually 5ft. It's 4ft 8in with hardware. Seller disrespectful and I had to pay return shipping out of my pocket. PayPal was used as my payment method and even PayPal on etsy doesn't protect the buyer. This business can't right there own wrongs. This seller Western Bid **** put their errors on me. Buyers beware if you value your time and money. As of today it's January 24th and my money still is not refunded yet!?!?

      Western Bid, Inc.

      Date: 03/11/2025

      I understand your frustration with this purchase experience. Based on your complaint, it appears several issues have occurred:
      You received a dog leash that measured 4'8" with hardware instead of the advertised 5' length
      You encountered difficulties with the seller's customer service
      You had to pay return shipping costs yourself
      Despite returning the item, you had not received your refund as of January 24, 2024
      Given that this feedback was left on January 24, 2024, and we're now in March 2025, I hope this issue has since been resolved. However, if you're still experiencing problems with this transaction:
      For unresolved ****** transactions, you may want to:
      Contact ****** directly through their resolution center to check on the status of your case
      Escalate your claim with ****** if you haven't already done so
      Request documentation of the resolution for your records
      If ****** was unable to help resolve this over the past year, you might consider:
      Reaching out to your local consumer protection agency
      Documenting this experience in your reviews of the seller on multiple platforms
      Checking if your credit card company might still be able to help (if you used a card through ******)
      I hope this matter has been resolved for you by now, but if not, these steps might help bring it to closure.

    • Amanda N

      Date: 01/12/2024

      Amanda N

      Date: 01/12/2024

      I purchased a table through Etsy (handcrafted in ******* apparently) I paid through PayPal. Sellers account got banned right after I made the purchase, received the table damaged and the screws they gave were way too long for the thin table top which caused even more damage. I asked for a refund but PayPal is telling me Im responsible for return shipping and that I have to ship back to some ***** address and thats when I realized my payment went to western bid through PayPal. They refuse to give a partial refund.****** told me to fix the table myself using paint/glue/clay. Im not going to pay 100$ out of my own pocket to ship it back. I wish PayPal was more helpful in the matter and would investigate this more as it seems to be happening to alot of people through Etsy/western bid . **** told me Im not responsible to return the item especially since the sellers account got banned but since I paid through PayPal then PayPal controls the funds. They wrote me an email to send to PayPal but PayPal isnt acknowledging it they just deny my claim if I wont return the item out of my own pocket. I thought Id be safe using PayPal but apparently not.

      Western Bid, Inc.

      Date: 03/16/2025

      Dear ******,

      I understand your frustration with the damaged table purchase and the complications you've experienced with the refund process. This situation highlights several challenges when dealing with international purchases, especially when a seller's account has been banned.

      The conflicting information you've received from **** (saying you're not responsible for return shipping) versus ******'s requirements (asking you to ship to a Miami address at your own expense) is certainly confusing. It's particularly troubling that the seller suggested you fix the damaged table yourself rather than taking responsibility for the quality issues.

      The $100 return shipping cost is a significant expense that shouldn't fall on you for receiving a damaged product. ******'s buyer protection policies typically cover situations like this, but there can be complications when third-party marketplaces like Etsy are involved.

      You might consider:
      - Escalating your case with ****** by phone rather than email
      - Providing ****** with the communication from **** stating you shouldn't be responsible for return shipping
      - Requesting a partial refund that accounts for both the damage and the unreasonable return shipping costs

      Filing a complaint with your credit card company if you used one through ******
      Your experience highlights an important gap in consumer protection for international marketplace purchases. Thank you for sharing your experience to help warn others about these potential issues.

    • Lisa h

      Date: 06/15/2023

      2 months and still no product delivered. Emailed no response and called but recording said to email

    • Timothy P

      Date: 05/08/2023

      Absolutely gorgeous! The craftsmanship is well beyond what I'd expected. The shipping was exceedingly fast and we couldn't be more pleased. My only regret is that there was only one available for purchase as I'd love to have purchased another one for my friends 70th birthday gift.

    • Dan J

      Date: 04/20/2023

      Horrible! I will never buy from them again. I cannot load the files I purchased and they are not providing help or a refund. Please be aware!***

    Western Bid, Inc. is NOT a BBB Accredited Business.

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