Business ProfileforStein Mart Online, Inc.

My purchased slacks on 2/18/24 that arrived 2/22/24 (Order #****** in the amount of $49.17). I contacted them the same day for return instructions and was sent a return label. I sent the slacks back and they received on 3/18/24 (Have the tracking information). I've contacted them several times. My first choice would be to receive a refund but they told me they don't refund and I would be given a credit. Frankly I don't want to do business with them again, so I would like a refund.USPS Tracking #**** 2999 9439 3054 1401 9412 86 This is a copy of the last email correspondence I received. Since then I've asked several times when I would receive confirmation of the return and get store credit.From: Steinmart Support [mailto:**************************************] Sent: Tuesday, March 12, 2024 10:32 AM To: *************************** Subject: FW: A shipment from order #****** is on the way Hello ****,Just to clarify, this item was not part of any sale. You can return it, and it will be processed in accordance with our return policy, resulting in store credit.Thank you,********