Business ProfileforShoe Heaven Inc

Terrible communication. Purchased May 3rd. ******** ad said 4-5 business days. Response from Shoesheaven 2 weeks after purchase they were behind and would get my purchase out as soon as possible. Crickets since. Been over 30 days and no response since may 15th. 3 emails sent. All I received was below.Hi,I am writing to inform you about the delay in the delivery of your order. We apologize for the inconvenience caused by this delay and wanted to provide an explanation for the situation.Due to the high volume of orders that we have received in recent days, our warehouse is experiencing delays in processing and dispatching orders. Our team is working diligently to fulfill all orders as quickly as possible, but unfortunately, we are unable to meet our usual delivery timelines at this time.We understand that this delay may cause some frustration and inconvenience, and we want to assure you that we are doing everything we can to resolve the situation as soon as possible. We are in the process of hiring additional staff and streamlining our operations to ensure that we can fulfill orders efficiently and effectively.We appreciate your patience and understanding in this matter. If you have any questions or concerns about your order, please don't hesitate to contact us. We value your business and will do our best to ensure that your shopping experience with us is a positive one.Thank you for choosing our company, and we look forward to fulfilling your order as soon as possible.Best regards,**** Some level of communication within Month is expected. Our a refund. Neither have been offered.