Business ProfileforWalmartPetRx.com

THIS IS AN URGENT WARNING.... PLEASE WARN OTHER PET OWNERS.... WALMART HAS ADMITTED ON A RECORDED LINE THAT I HAVE IN MY POSSESSION THEY WERE NOT ABLE TO FILL THE 5 EMERGENCY ORIGINAL PERSCRIPTIONS AS THEY ARE BEING SOLD TO A NEW COMPANY AND THE DELAY IS MASSIVE THIS MEANS MY DOG HAD TO SUFFER AND I MEAN SUFFER AS THE ORIGINAL PERSCRIPTION WAS IN THEIR POSSESSION AND THEY WOULD NOT RETURN IT TO ME TO GO SOMEWHERE ELSE SO I WENT TO THE VET AND GOT 3 MORE ORIGINAL PERSCRIPTIONS AND THOSE WERE HELP UP AS WELL WHEN I WOULD CALL...DAILY I WOULD BE TOLD THEY ARE GOING TO GET TO IT RIGHT AWAY.... 25 DAYS LATER STILL NOT HERE AND I AM TOLD THEY ARE FALLING FURTHER BEHIND.... THEY MUST KNOW THEY ARE A LIFELINE TO ANIMALS....HOW CAN THEY KEEP HOLDING UP ORDERS I DO NOT KNOW THEY NEED TO BE SUED IN A CLASS ACTION.... I HAVE CONTACTED LAWYERS WHO CAN NOT BE BOTHERED.... I WILL VIDEO ALL OF THIS AND POST ON SOCIAL MEDIA AND I BET SOMETHING DOES COME OF IT THEY ARE INHUMAN AND NON CARING COMPANY..... THEY SHOULD NOT BE DEALING WITH ANIMALS OF PEOPLES HEALTH IN THE PET DIES THEY WOULD NOT CARE AT ALL...

Hello ****,

Thank you for bringing this to our attention. I would like to begin by formally apologizing on behalf of all of us here at ******* Pet Rx. We are truly sorry for the delay associated with your order. We understand how important it is to get your pets medications on time and we would never want to do anything to jeopardize your pets health. We apologize that you were not provided with the utmost customer service during your recent contacts. 

To remedy the situation, we have already sent you a free of cost order and have also issued you a $50 store credit on your account. Although this does not make up for the delay, we hope we will be able to regain your trust.


If you wish to discuss this issue further, please feel free to call us back at your convenience. Our customer service number is ************. 

We appreciate your business and thank you for your understanding.