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ComplaintsforMiami Lakes Plastic Surgery
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Complaint Details
Note that complaint text that is displayed might not represent all complaints filed with BBB. See details.
Initial Complaint
02/07/2024
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
I been trying to have my money back and this business is always telling me come back on Friday, when I been passing by they tell me that the check is not done yet. This has been like this for the past months. Not fair at all.! They just dont want to give me my money back.Initial Complaint
10/16/2023
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
I was scheduled to have surgery on 10/9/23, I completed all the requirements that I was given. I flew with my family from ** to Miami, FL on 10/5 for this surgery, only to be told on the morning of surgery that the anesthesiologist didnt feel comfortable to do surgery because of my condition that they were aware of since the very beginning. The doctor proved that he asked the office coordinators to tell me that they needed a clearance letter from my neurologist but they failed to communicate that and the letter I provided was from my primary care doctor. No one at the office took responsibility for the failure in communication. The surgery didnt take place and because of that, I need the charge of $4600 that was charged to the credit card I used, to be reversed. I have made the first payment to the credit card company so I also need a refund from the credit card company but first, the charge needs to be reversed from the doctors office. I contacted them on 10/9 and was given an email to use to send my refund request. I have not been contacted in any form regarding this issue and when I do get in contact with someone they say its not their department. I need help getting resolution on this because the credit card company is waiting for payment from me but no surgery was performed. I dont want to pay for something that wasnt done.Initial Complaint
08/07/2023
- Complaint Type:
- Product Issues
- Status:
- Unanswered
Then been sending my refund for months I went last week and they told me they was going to send it and I still have not received my ****. I dont want the surgery any more.
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Customer Complaints Summary
3 total complaints in the last 3 years.
3 complaints closed in the last 12 months.